The Changsha passenger section of the Guangzhou Railway issued a statement on the situation, which pointed out that the crew involved was criticized, educated and assessed, and apologized to the passengers!
The Changsha passenger section of the Guangzhou Railway released an official statement on Weibo on February 22:
The explanation of the situation describes the causes and consequences of the incident, criticizes and educates the conductors involved, evaluates and handles them, and expresses sincere apologies to the affected passengers.
Netizens apologized to the official of Changsha Passenger Transport and proposed that the conductor was not at fault and did not need to apologize!
And to suggest that such a treatment has a very bad impact:
1.infringing on the legitimate rights and interests of the flight attendants;
2.It has fostered a bad atmosphere in society, especially on trains.
He also accused the passengers of deliberately magnifying the incident, misleading public opinion, damaging the image of public transportation, and was suspected of deliberately disrupting social order.
It is suggested that the railway department should rightfully resist such a phenomenon, instead of unprincipled and tolerant treatment of its own employees!
Shortly after the Changsha passenger section of the Guangzhou Railway issued a statement on the situation, the central radio network released its views on this incident at 15 pm on February 23:
CCTV Kandan observed that the apology of the Changsha passenger section of the Guangzhou Railway "not protecting the shortcomings" made everyone wonder whether it was promoting the bad atmosphere of "mobile phone judges".
CCTV Kandan observed that the dining car was originally used as a place to eat, and it could be used by both passengers and conductors.
In the period of tense operation such as the Spring Festival, the use of the idle dining car to serve the passengers was originally a warm and humane manner, but the passengers came up and took a shot to accuse the crew of not coming to the dining car to eat, which can only intensify the conflict and cannot solve the problem.
Originally, he politely said, "Can you speak quietly?" Problems that can be solved end up in quarrels because of the wrong communication methods.
The comments are one-sided, and you must look at the people's hearts! CCTV said a fair word!
Netizens blamed one after another, and under the pressure of the Internet, the guy who accused the flight attendant of not being qualified to eat in the dining car stood up and apologized "tearfully".
The last sentence".I sincerely apologize to those who have nothing to do with thisWho are the irrelevant people? Does it mean netizens?
You should apologize to the train attendant of the train and the train attendant who was verbally insulted and looked down upon by you!
The flight attendant's job is to serve many passengers, but it's not that they're not anyone's babysitters.
They also have legitimate rights and interests, they are also human beings, and they also have to rest, eat, and have emotions.
Don't be fooled just because you're a railroad employee** and a member of the public!
Whether it is a passenger or a flight attendant, they should respect and understand each other, and do not stand on the moral high ground to maliciously promote, not "whoever makes a big fuss wins"!
As a sentence from a netizen said:Saving and being loved in a tired life is the best antidote, one makes you materially rich, and the other makes you spiritually happy.
February** Dynamic Incentive Program