On December 29, 2023, the 2023 People's Finance Forum hosted by People's Daily Online was held in Beijing, and the award ceremony of the "20th People's Ingenuity Award" was held at the forum. BYD stood out from many participating companies and won the "People's Ingenuity Service Award" with [BYD Auto: Dynasty Sincere Service], ranking first in the service industry.
As a blockbuster selection initiated by the national ** People's Daily Online, the "People's Ingenuity Award" has been checked and strictly screened through "registration collection", "preliminary case evaluation", "online voting", "expert review", "result publicity" and other links, and finally selected exemplary and representative winners in various fields.
The award focuses on service cases with outstanding performance in improving service efficiency and service quality, improving service quality and improving service quality standards in 2023, and sets a demonstration benchmark for the high-quality development of services in various industries. BYD's award this time means that industry experts, industry leaders and consumers recognize BYD's services, and this is also the result of BYD's deep insight into customer needs and continuous pursuit of "sincere service", driven by technological innovation and service innovation, to provide customers with a better car buying experience.
Ingenuity service BYD
As a leader in new energy vehicles, BYD Auto has been moving forward, with a huge user base and excellent reputation, hard-core products are its background color, and the ultimate service is its confidence. Adhering to the service tenet of "selling a car, making a friend", BYD Auto Dynasty Network has continuously upgraded and improved through "Zhenxin Service", based on the exclusive service of "Five Senses", built "four" service scenarios, created a "heart" delivery of cars, and improved the customer car purchase experience in the whole link, so that every customer can see happily, buy comfortably, use at ease, and feel warm in the store.
Brand promotion, service renewal, and sales peaking are far from the end. In the future, BYD will continue to strengthen service innovation, continue to build a dynasty of "perfection, sincerity and far-reaching", take integrity as the cornerstone, take sincerity as the foundation, pursue the ultimate service, create long-term value for customers, and lead Chinese brands all the way forward!