On January 30, Outsystems, the global leader in high-performance low-performance application development, released its progress in generative AI and low-performance development in 2024 and provided insights into aligning innovation strategies for business growth.
According to Gartner**, 75% of enterprise software engineers will use AI coding assistants by 2028, up from less than 10% at the start of 2023. As generative AI technology becomes more ubiquitous in the developer community, CIOs are expected to achieve maximum productivity growth when this technology is combined with low**.
Tiago Azevedo, CIO of OutSystems, identified 4 key trends for CIOs, IT leaders, development managers, and business transformation leaders to focus on in 2024.
Trend 1
Businesses must equip developers with low** and generative AI skills to help them ride the wave of disruption
By 2024, developers are expected to combine the power of low** and generative AI to build, test, and apply updates at a faster pace.
"Thanks to the security protections built into the low** platform, teams have the freedom to explore and innovate without worrying about the privacy and security concerns that public AI models may bring," Azevedo noted. These technologies will save developers time, reduce duplication of work, and reduce career fatigue, allowing them to focus on long-term projects that create greater business value. ”
As AI skills become increasingly important, organizations need to invest in upscaling and reskilling programs to ensure a strong foundation for developer success. Proper training is essential for developers who are accustomed to traditional coding methods to adapt to new AI tools as well as scale up their work.
Trend 2
Customer-facing roles will feel the impact of generative AI the fastest
While the rapid growth in the adoption of AI technology will be a common trend in the digital transformation of all industries, Azevedo expects customer-facing roles to be the first to experience the innovative impact of this technology due to its rapid positive impact on the company's business value.
According to Gartner, by 2026, more than 80% of enterprises will start using generative AI APIs or models, or launch GenAI-enabled applications in production, up from less than 5% in 2023.
In today's competitive market, front-of-house roles such as customer service and sales reps play a significant role in achieving significant productivity gains through automation tools that incorporate generative AI. The generative AI capabilities integrated by the application not only optimize workflows, customer needs, but also increase human productivity, enabling them to deliver smarter, more personalized services and reduce time to resolution.
At the same time, Azevedo said that ancillary functions, such as HR, will also gradually increase the use of generative AI chatbots, allowing employees to quickly and autonomously access the resources they need through self-service. AI-powered software will also streamline employee onboarding and hiring procedures, freeing up HR teams to focus on the activities that have the greatest impact on employee engagement.
Trend 3
Cloud-native, low** development will help businesses rise from the economic ruins of 2023
With tight budgets and talent shortages, CIOs will continue to prioritize efficiency and growth. According to the KPMG US Technology Survey, 65% of tech executives expect to do more with fewer resources than in the previous year by 2023. By 2024, midsize enterprises will increasingly focus on cloud-native technologies, including infrastructure and application development, to meet the high demand for scale, cost reduction, and ease of management.
"More and more customers want a personalized experience every step of the way, including onboarding, self-service, and e-commerce," Azevedo said. Cloud-native development enables organizations to quickly and securely implement ideas on how to improve the customer experience. ”
Trend 4
Low will continue to remove communication barriers between developers and business leaders
Traditionally, developers have built applications by writing long lists of applications that are often only understood by their own departments, and difficult for people from other departments to integrate into their work. According to a developer survey conducted by Stackoverflow in 2022, knowledge silos prevent nearly half of developers from communicating ideas within an organization. However, low-tech is helping software teams optimize their communication processes.
"The low platform is presented in an intuitive and visual way, making it easy for software teams to showcase their work," Azevedo said. This will facilitate better collaboration and goal alignment within the organization's commercial and technical teams in the new year. ”
Article information**: OutSystems official website, compiled and published by LowCode Times, if there is any infringement, please contact to delete.