Recently, a Mr. Liu from Guangzhou told us about an unpleasant experience he had in the Snow Ridge Scenic Area of Changbai Mountain. Similar to Fu Yuanhui, an athlete on the national women's swimming team, he also encountered a temporary fare increase by the driver on the way, however, unlike Fu Yuanhui, his road to defending his rights was not smooth.
Mr. Liu said that he and his friends went to the Snow Ridge of Changbai Mountain on January 25 and encountered difficulties in riding on the way, so they asked the hotel staff for help. The staff arranged a driver, and the agreed round-trip fare was 400 yuan. However, on the way back, the driver suddenly asked for an extra $100 or would leave them halfway through.
In the face of the driver's threats and abuse, Mr. Liu had no choice but to pay the extra fee, but he did not give up defending his rights. He contacted the hotel staff and complained to the Changbai Mountain Transportation Management Office. However, due to the lack of sufficient evidence, the complaint has not been resolved. The Changbai Mountain Transportation Management Office said that they would deal with the matter as soon as possible, but there are no concrete results yet.
Mr. Liu was unhappy with this, believing that his path to defending his rights was not smooth. In stark contrast to what happened to Fu Yuanhui, Fu's complaint was quickly resolved, while he was still fighting for his rights.
The management of the Changbai Mountain Snow Ridge Scenic Area has responded to the complaints of Mr. Liu and his friends. They said that they would conduct an in-depth investigation of the matter and give a result as soon as possible. For Mr. Liu and his friends, they want to be treated fairly and with a satisfactory solution to put an end to this unpleasant experience.
Mr. Liu and his friends encountered some unpleasant things when they were playing in the Snow Ridge Scenic Area of Changbai Mountain. They reported the problem to the management department of the scenic spot, hoping to get a reasonable solution. For them, this is not only a tourism experience, but also a test of scenic spot management.
The management department of the scenic spot attaches great importance to this matter and said that it will carefully check the content of the complaints of Mr. Liu and his friends. They will conduct an in-depth investigation of the facilities and services at the attraction to ensure the safety and comfort of visitors. At the same time, they will also actively communicate with Mr. Liu and his friends to understand their demands and expectations, with a view to achieving a satisfactory outcome for both parties.
For Mr. Liu and his friends, they are also well aware of the efforts and dedication of the scenic spot management department. They said they would wait patiently for the results of the investigation and processing by the management department. They hope that through this incident, they can promote the improvement of scenic spot management and service quality, and provide tourists with a better tourism experience.
In short, the management department of Changbai Mountain Snow Ridge Scenic Area and Mr. Liu and his friends hope to solve this matter as soon as possible, so that tourists can enjoy it with peace of mind. It is believed that with the joint efforts of both sides, this matter will be properly handled.