Since 2023, the Veteran Cadres Bureau of the Yuanyang County Party Committee has adhered to the concept of precise service, innovatively introduced "third-party service agencies", and integrated daily "management" into meticulous, fine and precise care services, so that retired cadres can gain more sense of honor and happiness.
Accurately introduce plans to build a "heart-to-heart" bridge
In view of the actual situation of 2,676 veteran cadres in 29 learning activity groups in the county, the opinions and suggestions of retired cadres in 29 learning activity groups were solicited, breaking the traditional mode of self-management and use of funds by the learning activity group, and innovating the purchase of third-party unified management services, so that the old cadres can run errands into "third-party" errands, and make a single service become multiple services, so as to achieve more diversified, accurate and refined services for old cadres.
Accurate collection of information to achieve "one-to-one" service.
Establish an electronic information database for veteran cadres, adopt door-to-door visits, first-class consultations, etc., and normalize the tracking of "one person, one file" information files to ensure real-time clarity and clarity. According to the physical condition and personality needs of veteran cadres, tailor-made "personalized needs list" and "one person, one policy assistance account", through the establishment of a real-time information sharing mechanism with third-party service agencies, follow up and grasp the implementation of the health status, personality needs and treatment of veteran cadres.
Precise care and care to achieve "face-to-face" assistance.
In view of the personalized needs of retired cadres, we have refined and optimized the service methods of veteran cadres at the same level, regularly carried out activities such as "sending care, warmth, and blessings", and "asking for needs and knocking on the door", and the third-party service agency assisted the veteran cadres bureau of the county party committee and 29 learning activity groups to complete more than 210 items of service for veteran cadres, and organized more than 170 door-to-door service activities such as sending them to school, life care, sick visits, reimbursement of medical expenses, and warm greetings, so as to ensure the implementation of various treatments for veteran cadres.
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Written by: Kong Yuhua (Yuanyang County Party Committee Veteran Cadres Bureau).
*: Kong Yuhua.
Editor: Li Wenliang.
Reviewer: Zhang Yingping.
Final review: Li Shanshan.