Infringement is a common violation for Amazon sellers, and there may also be situations like TRO complaints, which will be more troublesome to deal with. Therefore, doing Amazon and avoiding infringement is also a compulsory course for sellers. If you receive an infringement notice, how can you check yourself and how to appeal?
1. Check the performance notification
Generally, if the seller is complained of infringement, Amazon will notify the seller in the performance notice or the seller's mailbox, and will also inform the specific reason for the violation, as well as the appeal request or the way to activate the ASIN. It is recommended that you can check the account status page every day, and if there is a notice of infringement and violation, you will deal with it as soon as possible.
2. Determine the cause of infringement
Then we need to determine what the cause of infringement is, mainly there are two types of infringement: infringement of the product itself and infringement of the detail page.
The infringement of the goods themselves, such as the infringement of the sales of the goods themselves, design and packaging, in this case, the most important thing is to ensure that the product design is protected by intellectual property rights.
Detail page infringement, mainly title, ** and text description. For example, whether it was filmed by yourself or provided by the company, whether there are copyright issues, unauthorized trademarks, etc.; Whether the product description is plagiarized from someone else's content or contains trademarked text.
3. Infringement claims
After you have checked the specific reasons for the violation, you can take the corresponding appeal method.
Click the edit button on the right side of the violation page to edit the allegedly infringing content in the ASIN and submit a complaint. If the ASIN has been removed, click the Appeal button, then check Acknowledge your violation and tick the box to ensure that the products you sell are Amazon-compliant and do not infringe any other intellectual property rights.
If it is wrongly judged to be infringing, and you have intellectual property rights or authorization, you can click "Contact Us" on the page to submit the corresponding evidence to prove that you have the right to use the trademark.
Of course, it is recommended that before the product is put on the shelf, it is best to go to the official intellectual property rights**, such as patents**, copyrights**, trademarks** (including but not limited to WIPO, UKIPO, EUIPO, USPTO or Platpat) to check whether the goods have intellectual property problems, and make sure that there are no problems before putting them on the shelves, so as to better avoid the problem of infringement.
The seller's admission of infringement will not lead to the immediate suspension of the Amazon account, but there is a great risk of the same infringement occurring in the future, and the operation in the future should be more careful!