The controversial new express delivery regulations have been implemented for the third day, and if you don't hit **, you will face a fine of 30,000 yuan if you put the express delivery to the post station without permission! Under such a draconian new rule, what is the effect? Did the customer get what he wanted?
In accordance with the requirements of the new regulations, the couriers delivered all the goods to the door, and some people complained: the express delivery that used to be delivered in 30 minutes now takes 12 hours to deliver from one household to another, and it cannot be delivered at 9 o'clock in the evening, and the income is only 60 yuan.
Some couriers can't stand it, they lose their temper when they run away, no one sends it, find it yourself! Customers can only watch their express delivery being ruthlessly backlogged at the express point, or obediently go to the express point to rummage through and find the Year of the Monkey!
More often than not, the courier is still in the post station, not hit **, and did not send to the door, as before, the courier sent a text message to the customer to remind the customer that the express has arrived at the nearby post station, and the customer still needs to pick up the post station by himself.
How is this different from what is imagined? I thought that the new express delivery regulations came out, and now that the couriers should not dare not deliver to their homes, they never thought that their resistance to the new regulations would be so great. So some people started to complain**, but these ** were all called to the courier company, but they were a family, and the reply they got was of course either perfunctory or prevaricating.
Netizens have complained that this is really an unprecedented change, it has changed and has not changed, without considering the actual situation at all, and it has become a mess!
But the new regulations are clear, aren't these couriers afraid of being punished?
There are some people in this world who love more seriously, and they are "lucky" to meet them when they have outlets! On the first day of the implementation of the new regulations, the first complaint of a fine of 30,000 yuan in the country appeared, and in the process of processing, the work order type was displayed: advance claim, to be confirmed.
It is not known whether this complaint will ultimately be valid, but it will be a turning point, either a step forward or a return to square one.
For couriers, in the past, to send a courier, the remuneration is about five or six cents, they put the express in the post station or express cabinet, can send two or three hundred express delivery per day, in addition to the cost of sending text messages to the post station, on average can earn more than 100 yuan a day, a month is about 4000-5000 yuan, although not much, but can also support the family. However, if it is sent in accordance with the requirements of the new regulations, a courier will be delivered to the door, and the income will be greatly reduced, not to mention, the main reason is that it cannot be delivered at all, and it can only be delivered overtime.
For the express station, according to the new regulations to send express delivery, with the current manpower will definitely not be able to deliver, can only recruit more employees, high labor costs, simply can not bear! The delivery fee must go up, otherwise it won't work!
But on the other hand, if the courier does not hit ** and does not deliver to the door, the customer asked the postal center to fine the express company 30,000 yuan for the complaint is not wrong, and the appeal is also in line with the rules, and the question is whether the 30,000 yuan fine is fine or not? Is it the courier outlet that bears its own responsibility, or does it punish the courier?
If the fine of 30,000 yuan is borne by the express outlets, in the case of the delivery fee is not **, these outlets may be complained about at any time, if the courier is fined, then the courier of the country may really have to find another way.
After all, this contradiction is already very strong now, and it is very likely that this kind of thing will be transmitted from person to person, but anyone who does not have a mine at home should not dare to send the courier.
Seeing this situation, some netizens proposed a good plan! That is, when you place an order on the platform, you can choose the delivery method you want, and the ordinary express delivery is still placed in the post station, and the merchant is free shipping, and an additional 5 yuan is required for home delivery.
This solution solves a lot of problems very well, and it can also increase the salary of couriers! But there are also a lot of shortcomings, the delivery fee is too high, the customer will probably not bear it, and this is not exactly a matter of adding money, whether the courier can withstand the huge workload is also a problem.
So I have an idea I don't know if it works, that is, the express delivery is still in the post station, no courier to play **, and they do not need to deliver to the door, customers can go to and from work to pick up the parcel, or they can be delivered by the post station personnel, and each piece sent to the door will add an additional 1 to 2 yuan, which can not only meet the requirements of customer home delivery, but also reduce the pressure of the courier, and at the same time the post station can also increase some operating income.
Now it seems that with the emergence of new express delivery regulations, the express delivery industry is facing a reshuffle again! And the cost will be passed on to the customer! We will wait and see whether the new regulations can be finally implemented!
What do you think about this? Let us know what you think in the comments section.