What is OA? This problem is naturally very familiar to digitally mature enterprises, but in the process of digital development, there are still some small and medium-sized enterprises or enterprises with a low degree of digitalization that do not know or even be very unfamiliar with OA, and there are also some enterprises that only stay in the understanding of "paperless office" for the concept of OA. This series of Circumferential Mathematics will give you a comprehensive understanding of OA.
What is OA?
OA is the English abbreviation of office automation (OA), which is a new type of office mode formed by applying modern technologies such as computers and communications to traditional office methods. It is a collection of all information processing and management of an enterprise except production control. It can be linked with daily affairs through specific processes or specific links, so that the efficiency of official documents can be improved in circulation, approval, and release, so as to realize the standardization of office management and information, and reduce the operating costs of enterprises. —excerpted from relevant literature).
The value that OA can play for the enterprise
People-centered, process-oriented
OA is people-centric and builds work scenarios based on each person's position. Through the process, all applications, data, and information in the entire enterprise can be driven by the process, so as to drive all the data and applications to be used in different work scenarios and form a collaborative operation.
A powerful tool for system implementation and management replication
From business to operation, the implementation of the system that supports all lines makes management replicable.
Knowledge sharing, breaking down information silos
Let knowledge be generated in work: effective and sustainable precipitation of knowledge, breaking information silos.
Let knowledge be used in work: The combination of knowledge center and work scenarios can realize the push, sharing and utilization of knowledge.
Connect all staff and collaborate in a unified manner
Integrate the personnel scattered in various places and functional systems into a unified platform. Form a flat communication and collaboration environment, form an event-centered work platform, and improve the efficiency of team collaboration.
Management perspective, the effectiveness of organizational operations is clearer
From the organization to the department, and then to the specific position, the perspective is realized. The leadership perspective dimension can be from employee behavior, decision-making behavior, work trajectory, and execution efficiency, to the real-time and comprehensive display of various businesses, processes, and execution efficiency of the enterprise, making the operation of the enterprise more transparent and clear.
Goal-driven business helps enterprises achieve their goals
Goal-to-execution, closed-loop management: help enterprises build a goal-oriented, planned tasks as a bridge, and workflow as the bloodline, and each module works together to achieve organizational goals.
The core business of Circumference Digital Technology - office collaboration solution, from the digital office expert Pan Micro e-cology, provides a wealth of functional components required by the digital operation platform, with rich applications beyond the office, in the actual enterprise operation process, between affairs, between systems, and between departments to play the efficient synergy effect of gear linkage, PC, mobile integration, make the office more efficient.
e-cology provides the functional components required for a digital operations platform
This article focuses on:
Circumferential Digital Office Collaboration Solution.
Portal management
Process management
Knowledge management
1. Portal management
Establish an office platform for unified aggregation and push, and create a personalized enterprise portal.
A container for information and work content, integrating all applications, extracting and displaying all information and information from various systems, and breaking down information barriers within the organization.
Form a display window of applications and information, extract information from each application module, classify and combine, and display it in a centralized manner.
It includes the unified to-do of heterogeneous systems, which can be logged in to various applications with one authentication, avoiding multiple input and verification, and supporting data integration, push, and display of heterogeneous systems.
Integration capabilities are the core feature of portals, breaking down information silos within an organization.
Personal job portal
The personal portal is an online office, a platform for obtaining personal information, knowledge and work, and the greatest value of the personal work portal is to help me gather all the things together, and display all the things that need to be dealt with, what I need to know, what I need to consult, what I need to participate in, etc. This concentration actually becomes my daily guide.
Company Portal
Enterprise strategic thinking.
1. An important channel for cultural publicity and information release, a unified information release platform for the group (company), various major rules and regulations, and the push of enterprise dynamics.
Marketing portals
In the marketing portal, the signing news, monthly sales stars, sales-related training knowledge, templates or reference learning documents that are often used in the sales process, some systems and processes of the sales department, some of our common solutions, qualification documents that may be involved in bidding, etc.
Product Portal
Through the product portal, you can easily obtain product function introduction, product promotional materials and training courseware. As a new employee, you can quickly master product knowledge according to the product self-learning guide.
Project Portal
Through the project portal, we can clearly understand the basic information of the project, the participants, the current progress, etc. As a project implementer, you can access the project-related template files at any time and understand the implementation methodology, and these documents are controlled by permissions.
Subsidiary Portal
As a group enterprise, you can view the portal of its subsidiaries and keep abreast of the latest information and operating status of its subsidiaries.
Reporting portal
The report portal provides leaders with easy access to data and decision-making information in a graphical way, which is convenient for comprehensive, macro and overall understanding of the company's and the operation of each business, and real-time follow-up and adjustment of business development. These report data are not only limited to the data in this system, but can also be obtained from other heterogeneous systems of the enterprise.
2. Process management.
Realize the implementation and implementation of the enterprise system and authority system. Covering management and business, the whole process system based on the enterprise value chain. It's not just a transactional office approval flow, but a business flow that supports the entire operation of the enterprise.
Break down organizational barriers and achieve collaboration inside and outside the organization. Process association to realize the whole process of business scenarios.
Create a new process
Let's click [New Process], and we can see all the processes you may be involved in; These processes can also be triggered by existing business systems to produce, breaking down the barriers between multiple information systems.
Fill in and submit the process
If you want to go out to the customer's site, we can directly apply for the out-of-office process, through this form you can see what information to fill in, what information must be filled, after filling in the flow chart you can know what to do.
Tracking of processes
For the submitted process, we can track it in real time to see which node the process is flowing to, the process processing status, and other information.
Approval of the process
After I submit, my supervisor can see it through [To-do], and after clicking on it, I can approve it through the process collaboration auxiliary information.
Archiving of processes
We can view the processing opinions of the completed process, and the archived process can generate new documents for the process content and processing opinions through [Process Save as Document] and directly store them in the knowledge base; Attachments in a process are archived with different documents depending on the process.
Inquiries about the process.
Inquiries about the process.
We conduct process inquiries based on the search criteria of the page; You can also use [Custom Query] to classify all processes that allow custom query according to process type.
3. Knowledge management.
Form a unified knowledge center, so that knowledge can be naturally collected in one place for management and sharing in work, create an internal Google platform, and break the information island. ——Accumulate knowledge through the work scenarios built by the platform, so that the knowledge can be effectively and continuously precipitated, and avoid the knowledge collection that is separated from the work scenarios. The combination of knowledge center and work scenarios realizes the push and utilization of knowledge, makes knowledge and work collaborative, and enhances the utilization value of knowledge.
Document upload
Click [New Document], we can create various forms of documents in the relevant knowledge catalog, and upload the document to the system after saving and submitting.
Document preview
When creating a new document, we can click [Preview] to see the publishing effect of the document.
Document push
Depending on the directory where the document is located, it will be pushed to the corresponding portal document element; It will also be pushed to the knowledge base.
Document queries
Click [Query Document], and we will query the document according to the search conditions on the page; You can also pivot the query through other criteria.
Document Modifications
We can make changes to any document with editing permissions, and the relevant historical versions can be recorded after the modifications.
As well as the rich functions of the executive platform, human resources, customer management, asset management, project management, goal management, matter management, meeting management, address book management, system integration, etc., which are not introduced one by one.
Panmicro OA customer highlights
Weavi serves tens of thousands of large organizations
Panmicro has a large number of users
Summary. We have provided services for more than 70,000 medium and large organization customers, covering 87 sub-industries. Focusing on the field of collaborative management software, from collaborative office to special business management, it meets the diverse digital management needs of organizations in an all-round way and helps organizations build a unified digital operation platform.
Circumferential Digital has a comprehensive and micro business system, adhering to the service concept: the closed-loop process is "circle", and the details are thoughtful as "week"; With 15 years of practical experience in the implementation of Party A - the innate advantage of "understanding Party A better and paying more attention to the implementation", and the implementation and follow-up of the professional team, we will do a good job in the implementation and application of the business system for customers and create real value for the enterprise.