The egg tray mechanical engineer was checking the egg tray quality in the workshop, and suddenly received a special customer's **. The customer said that he has encountered some troubles in the market recently, and the market needs an egg tray used on an automatic egg loading line, and hopes that the egg tray factory can help him solve the production problem.
The egg tray mechanic listened carefully to the customer's story, and at the same time looked at the equipment for egg tray production in the workshop. He immediately realized that the problems encountered by the customer were likely to require improvement of the egg tray mold. So, he decided to go down and find out the situation in person and asked the customer to wait until the factory closed for a detailed discussion.
The customer expressed his gratitude for the sincere attitude of the egg tray mechanic and told him that the market he is in is very large, and there are many manufacturers that produce egg trays. Since the boss is willing to come down to understand the situation in person, he believes that he will definitely find a solution to the problem.
In the factory, we carefully inquired about the customer's production process and equipment, and said that we would provide customers with solutions as soon as possible. After understanding the customer's needs, the boss decided to send a technical team to the customer's location for on-site inspection, and combined with the data provided by the customer to give the best equipment solution.
The customer was satisfied with the quick response of the technical team of the egg tray machine manufacturer, and thanked the boss for his help. He said that with the support of the egg tray machine factory, he believes that he can be invincible in the market competition.
This dialogue between egg tray machinery engineers and customers not only resolves the customer's troubles, but also further improves the status of egg tray machinery in the hearts of customers. The sincerity and professionalism of the boss make customers feel the trust and protection, and also lay a solid foundation for the development of the enterprise.