According to the Minhang District Administrative Service Center, in 2024, Minhang government services will launch 8 practical projects to jointly create a world-class business environment, build a Minhang government service brand, and enhance the internationalization, precision and intelligence of Minhang government services.
Caption: Pujiang Branch Center (rendering). *Minhang District Administrative Service Center (the same below).
Completed the relocation and upgrade of Pujiang branch center.
To solve the problem of difficulty for the masses in Pujiang Town and Pujin Street to cross the river, the relocated and upgraded Pujiang Branch Center realizes the "one-stop" service of real estate transactions, enterprise registration, tax handling, and investment promotion, with better service experience, better service environment, more service windows, and a wider range of services.
Build the first stop of Hongqiao sub-center's "going to sea and entering China" service.
Provide multilingual, multi-platform and multi-dimensional services for foreign-funded enterprises and foreigners. Launched the list of business environment for "going overseas to China": the list of government services for Hongqiao Cool (HQCOOL) and the comprehensive service list for "Min Clear" for going overseas.
Caption: Hongqiao Sub-center.
New Minhang Government Service Virtual Hall (2024 Edition).
The original offline distributed integrated window will be integrated online, and the quality of offline services will be enjoyed, and a variety of online services such as consultation, guidance, appointment, receipt, and barrier-free will be provided, which will be more convenient for special groups.
Upgrade Xiuwen's 600+ "home" service brand.
Launched 3 gold medal service teams, "Wenjin Warm Heart" guide team, "Welcome Service" to make the government service window brighter and warmer; The "Xiao Dong Bang Bang Nong" commercial team, which accepts the commercial business of enterprises, is a treasure chest that cannot be asked and a golden key to solve problems; "Min Min Baibai" online office team, online help, self-service help, seamless connection between online and offline. Improve and optimize the traffic around the center to make the instructions clearer and the parking more convenient.
Realize the integration of government services in the park into the services of the party and the masses.
Realize the park affairs and enterprise affairs nearby, speed up the park processing, reduce the material handover links, use the park party and mass service sites, introduce "cloud windows", sink self-service machines, expand the scope, channels and platforms of assistance, and enhance the sense of gain of enterprises.
Launched the "Min Min Baibai" Min administrative affairs Douyin account.
Set up a "monthly Q&A" column, release policies in a timely manner, answer difficult questions, and carry out the "four stresses" activities of "the director talks about policies, the section chief talks about processes, the managers talk about cases, and the window talks about things"; Carry out online activities of meritorious service competitions, and select the most practical, creative and responsible cases online; Launched an online live broadcast of the "Let's Bring Closer" campaign.
Add a special area for "warm special services".
For the elderly, the disabled, pregnant women and other special groups with limited mobility, as well as veterans, the service is carried out, and the method of "one-click call, one-stop service, and one-window acceptance" + "tolerance review, express delivery" is adopted to reflect the urban temperature of Minhang.
Create a "I want to do" wisdom theme column.
Focusing on the high-frequency service items of the "whole life cycle" of enterprises and individuals, we classify, integrate and optimize, and create "I want to do" theme columns, such as "I want to run a business, I want to apply for a birth certificate, I want to supplement my ID card", etc., so as to match "product provision" and "user needs" to benefit enterprises and help enterprises and facilitate the masses. Released the 2024 version of the "One Kind of Thing to Do Together" integrated theme library, optimized the "Smart and Easy to Do" gold service, and expanded the scope of free application.
Correspondent: Li Yi, Xinmin Evening News reporter Lu Zhe.