Recently, an article titled "Overtime Service Fee? I rested in the Shenzhen subway for more than 3 hours before going out", which attracted widespread attention on the Internet. The article mainly tells the story of the author, who rested in the carriage for more than 3 hours during the Shenzhen subway tour, found that he could not go out, and finally had to pay a fine of 15 yuan to get the right to leave the station. This is the first time many people have heard of the subway overtime service charge.
In fact, Shenzhen Metro explained this in April 2023. According to Article 29 of the Measures for the Operation and Administration of Urban Rail Transit in Shenzhen, passengers shall pay the fare according to the highest one-way fare of the line network after exceeding the specified time limit, except for those who take the train beyond the time due to the reasons of the operating unit. Similar regulations exist in the metro systems of other cities, where the length of stay allowed varies depending on the length of the network.
The incident sparked a discussion among Nanchang citizens about the overtime service fee for the subway. Some citizens believe that a long stay in the subway is a occupation of public resources, and overtime service fees should be appropriately charged to avoid the phenomenon of detention affecting the travel of other passengers. However, some members of the public believe that passengers may stay in the subway due to fatigue or other reasons, and should understand and no longer charge overtime service charges.
In response to this problem, Liu Yueping, an assistant researcher at the Institute of Sociology of the Jiangxi Academy of Social Sciences, believes that citizens should rationally look at the overtime service fee of the subway. As a means of public transportation, the space resources of the subway are limited, and if passengers are stranded in the subway for a long time, it will affect the safety and convenience of other passengers. Therefore, the toll rule helps to cultivate passengers' awareness of the rules, and it is also a means for the subway to control the first volume.
However, Liu Yueping also pointed out that subway operators should inform passengers of the cost in advance, and make the service refined and humane. The amount of fees should be appropriate, and for special groups and special circumstances, a reduction and exemption policy should be adopted. In addition, the public is reminded to inform the public through mobile phones, apps and other channels, so that the public can better accept and understand this charging rule.
To sum up, the overtime service fee of the subway has aroused heated discussions from all walks of life. On the one hand, some members of the public believe that the fee will help ensure the safety and convenience of most passengers, and at the same time avoid the impact of detention on other passengers. On the other hand, there are also members of the public who believe that the fee may be unfair to some passengers, and special circumstances and special groups of people should be considered. There is no definite information on the latest developments in the entire incident.
Finally, it is worth thinking about whether there is an ethical problem with the overtime service charge of the subway? While protecting the public interest, should more attention be paid to humanized services? This is a problem that needs to be further improved and solved, and it is hoped that relevant departments and all walks of life can strengthen exchanges and research to find a solution that can take into account the public interest and meet the needs of passengers.