March 5 is not only the "Learning from Lei Feng Day", but also the "Chinese Youth Volunteer Service Day", there is such a group of people on the shore of West Lake, one thing has persisted for nine years, they are known as the "most beautiful wall" volunteer service team. Every holiday and travel peak, the volunteers of the "Most Beautiful Wall" hold hands and fight side by side with the traffic police of the Lakeside Squadron at the intersection of Pinghai Yan'an Road to protect the travel safety of tourists.
Six-way view, accurate to the second
In order to ensure the smooth operation of the Pinghai Yan'an intersection, the Hubin Squadron of the Shangcheng Brigade of the Hangzhou Public Security Traffic Police has been working a lot. Don't underestimate the light change in just a few tens of seconds, behind it is the "greatest common divisor" of the traffic time of people and vehicles obtained by the digital service room of the Lakeside Squadron based on years of experience, and it is adjusted in real time according to the on-site ** traffic flow.
If the work behind the scenes is to lay the foundation, then the work in front of the stage is more refined. The distribution and position of the police force, as small as the language of law enforcement, traffic gestures, must pay attention to ways and means, each traffic police have explored their own management experience in practice, in the alternation of traffic lights, they always show the professional level of every second.
Every holiday, at the intersection with the traffic police is synchronized is the "most beautiful wall" volunteers, every dozens of seconds, the team members have to follow the signal lights and traffic police instructions to change the formation, seemingly silky standing movement, behind the focus and responsibility of each team member. Everyone counts down with the traffic light in their hearts, over and over again, and finally realizes the synchronization with the signal light, and resonates with the traffic police command at the same frequency, without wasting every second of effective passage time.
"Stand back a little" and "Don't crowd, please pass in an orderly manner".Not only have the volunteers been changing, but their mouths are not idle, reminding visitors to pay attention at all times. At the intersection of Pinghai Yan'an Road, motor vehicles, non-motor vehicles and pedestrians have special traffic time, but they can't stand the traffic flow and the amount is huge, and it is inevitable that a few people and vehicles ignore the signal lights. In particular, electric bicycles are easy to rush out and may hit pedestrians if they are not careful, and drivers and tourists who come to Hangzhou for the first time need to guide them to pass correctly. Traffic police and volunteers must respond efficiently at all times, and every second counts.
The police and the public work together to serve people
"Holidays and rush hour management is more difficult, and with their participation, the intersection is more efficient and safer. The traffic police of the Lakeside Squadron praised the volunteer team. According to the traffic police of the Lakeside Squadron, it is far from enough to rely on traffic lights, and some pedestrians are waiting for passage on non-motorized lanes, which are easy to collide with passing electric bicycles, and pedestrians need to be guided to step back and wait. There are also intersections between right-turning motor vehicles and sidewalks, and when the traffic flow is high, the pedestrian green light is on, and the motor vehicles do not pass through the intersection in the middle of the intersection, which is very prone to danger, which requires human intervention and control.
Anything can happen at the intersection, there are taxis and online car-hailing at the intersection of temporary pick-up and drop-off, there are the elderly and children with limited mobility, and there are tourists from other places who do not recognize the road at the intersection and wander back, the traffic police can be said to be listening to the six roads and watching in all directions.
Of course, the most common thing encountered at the intersection is to ask for directions, "where is the West Lake", "where is the subway station", and even how many buses, where is a certain food shop, etc., the traffic police of the Lakeside Squadron are not only policemen, but also "tour guides", both managers and service providers.
But after all, the police force is limited, and the participation of volunteers gives the traffic police a right-hand hand and is committed to providing better services to tourists. The members of the "Most Beautiful Wall" volunteer service team are familiar with the surrounding environment in advance, and there are also special medical staff, so that everyone who asks for help can get help.
On the evening of the first day of the 2024 New Year's Day holiday, after receiving a request for help from the masses, a lady had chest tightness and shortness of breath, cold hands and feet, and weakness in her limbs. The lakeside pedestrian street on Chinese New Year's Eve was crowded with people, and from time to time people came to ask for help, everyone responded to their needs, and during the three-day holiday on New Year's Day, they helped 5 separated children find their families and consulted 1013 tourists.
The formation changes, and the original intention does not change
Don't look at the current volunteer service team is well-trained and manages the intersection in an orderly manner, but it was not so easy at first. Shen Tingchong, chairman of the Shangcheng District Qingyu Public Service Center and the leader of the "Most Beautiful Wall" team, said"There were only eight of us at the time, and we went out on the streets with all our passion, and we had to figure everything out on our own. ”
During the May Day holiday in 2023, in order to cooperate with the changes in the setting of zebra crossings at the intersection of Yan'an Road and Pinghai Road in Hangzhou, combined with the guidance and suggestions of the traffic police of the Lakeside Squadron, the "Most Beautiful Wall" 20 was successfully launched, turned into an "X" formation, and for the first time to meet the large-flow test, it suddenly became popular out of the circle, and netizens praised them as the golden signboard of Hangzhou volunteers.
2024 is the ninth year that the "Most Beautiful Wall" volunteer service team has accompanied Hangzhou, and it is also the ninth year that it has worked hand in hand with the Hangzhou traffic police. The traffic police of the Lakeside Squadron provide business guidance and professional training to the volunteer team, and provide them with a platform for self-dedication, while the volunteer team helps the Lakeside Traffic Police Squadron to carry out its work and create a safe and civilized travel environment. In the past nine years, the volunteers have changed batch after batch, and the volunteer costumes have evolved from colorful and varied at the beginning to a unified bright orange. In the past nine years, the volunteers have changed, and the layout of the zebra crossing has changed, but the original intention of volunteer service has not changed. From the cordon belt to the team members holding hands, from the initial "two" formation to today's "X" formation, the volunteer team and the lakeside traffic police have witnessed the busy traffic and people coming and going at the intersection of Pinghai Yan'an Road, and they are also growing and optimizing in continuous exploration.
"Actually, there was no 'most beautiful wall' in the beginningWhen we first started to roll out this volunteer service, it was called 'Volunteer Hand in Hand' Civilized Traffic Persuasion. Later, many citizens and tourists saw our volunteer service and praised us as the 'most beautiful' scenery, the volunteers stood hand in hand side by side, much like a human wall, after everyone's word of mouth, there was a 'most beautiful human wall' name. I think this is a kind of praise from the general public and tourists. Shen Tingchong preached.
Today, the volunteer team comes from all walks of life, including university students, retired workers, and even foreigners, with a total size of more than 5,000 people. Everyone joins voluntarily, without any remuneration, and just wants to contribute. Many tourists come to Hangzhou to admire the beautiful scenery of the West Lake, but also feel shocked by the "most beautiful wall" by the West Lake. For many tourists, this is the first impression left by the city of Hangzhou - warm, loving and hospitable.
During the Asian Games, the "Most Beautiful Wall" volunteer service team put on a new Asian Games city volunteer costume to provide more comprehensive services and become an important window to show the image of Hangzhou to the world. In the farewell video of the closing ceremony of the Asian Games, the volunteers and the Hangzhou traffic police let the world see the most beautiful Hangzhou.
According to statistics, the "most beautiful wall" has reduced the congestion index at the intersection of Hubin Pedestrian Street by 10%-15% and the pedestrian traffic time by about 10 seconds. The most beautiful wall has not only become a model for Hangzhou police and people to work together to prevent and govern the masses, but also interpret the due meaning of Hangzhou, a "good city", with actions, while guarding safe travel, it also encourages more people to join in volunteer activities.
Edited |Tang Qing is responsible for the editor|Shen Jingyu.
Issuance |Xie Xiaoying Part** Chao News Uptown Brigade.