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On March 3, Zhengzhou, Henan Province, Mr. Wang just bought a new automatic transmission car in the 4S store, and found that there was no 1, 3, 5, 7 gears, the start was 2 gears and then directly on the 4 gears, the frustration was very strong, Mr. Wang said that "the car broke down before he drove home", Mr. Wang was very angry and cold, and his throat was hoarse. Mr. Wang meant to ask the 4S shop to change the car directly, after all, it was a new car that he had just bought, and he should change the car directly if there was such a quality problem, but the 4S shop meant to only repair him, and Mr. Wang was extremely unwilling.
This kind of quality problem, and it was discovered in such a short time, why can't it just be replaced? Consumers should be able to return the problem products when they buy them, after the analysis of bean juice, it should be because the contract has been signed, the car is warranted, not replaced, it is really bad, if it is a minor repair, the overhaul is too worthless. I'm not a professional either, so it depends on what the problem is, so I have to keep digging.
The owner has been asking the store to change the car, but the store has not solved it, saying that the manufacturer will actively deal with this problem.
After a series of searches, Doujuer found that this problem is a common problem of this model, many owners of the same car have encountered the same problem, and there are related tutorials to solve the problem on the Internet, mainly because the manufacturer will carry out free maintenance within how many kilometers, which is also a good protection of consumer rights. It seems that the problem has always existed, and the manufacturer should know about it, but it has not yet overcome this problem.
It is rumored that the free warranty is 160,000 kilometers, which is indeed okay, but there is a feeling that a customer directly bought a problematic car, and if it were me, I would also feel very uncomfortable.
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