Kunpeng Project
As an important part of modern life, the express delivery industry has always attracted much attention. With the rise of e-commerce, the express delivery industry has ushered in unprecedented development opportunities. However, the couriers behind them often live with hardship and challenges. Recently, with the new revision of the "Express Market Management Measures", the work of couriers will face new tests.
Couriers, often referred to as the "snails of the city", carry heavy packages on their backs and weave through busy cities to deliver us easily and quickly. However, their income is not encouraging. According to incomplete statistics, most couriers have a monthly income of 4,000-6,000 yuan, and few people can earn more than 10,000 yuan a month. Coupled with factors such as long working hours, high labor intensity, and poor working environment, the life pressure of couriers can be imagined.
The newly revised Measures for the Administration of the Express Market, which will come into effect on March 1, 2024, clearly regulate the "last mile" delivery of the express delivery industry. Among them, the most eye-catching is that express delivery companies can be fined up to 30,000 yuan if they use smart express boxes, express service stations and other ways to deliver express mail without the consent of users. This regulation undoubtedly increases the difficulty of the work of couriers, who not only have to ensure that the package is delivered on time, but also avoid the use of smart express boxes and other means of delivery without permission, otherwise it may bring financial losses to the enterprise.
However, from another perspective, this new regulation also brings new opportunities for couriers. First of all, standardized delivery methods help to enhance the overall image of the express delivery industry, improve user satisfaction, and thus indirectly increase the income of couriers. Secondly, with the continuous standardization and development of the express delivery industry, the working environment and treatment of couriers will also be improved. For example, some courier companies have started to provide couriers with benefits such as social insurance, paid time off, etc., which will help improve the quality of life of couriers.
For the introduction of the new regulations, many consumers expressed support. Consumers complained on social platforms: "It often happens that the courier is placed at the post station without notification, and sometimes it takes a week to receive a notification SMS." "Consumers' perspectives show that they expect more from courier delivery than just the speed of delivery, with more attention to safety and convenience. It is expected that the implementation of the new regulations will improve the quality of express delivery services to meet consumer demand for higher level express delivery services.
In the courier industry, technological advancements are gradually changing the way couriers work. For example, the use of drones and unmanned vehicles can effectively reduce the work pressure of couriers and improve delivery efficiency. At the same time, the application of intelligent sorting system has also greatly improved the processing capacity of the express center and reduced the occurrence of human error. The development of these technologies can not only improve the overall efficiency of the express delivery industry, but also provide more job opportunities and development space for couriers.
With the rapid development of the express delivery industry, its role in the social economy has become increasingly prominent. Therefore, express delivery companies should not only pursue economic benefits, but also assume corresponding social responsibilities.
For example, to protect the rights and interests of consumers by providing high-quality services; Care about the working environment and treatment of couriers, and improve their social status; Actively participate in social welfare activities and promote the harmonious development of society. The sense of social responsibility of express delivery companies can not only improve the corporate image, but also promote the sustainable development of the industry.
In the face of the challenges of the new regulations, couriers need to continuously improve their service levels to ensure the standardization and safety of express delivery. At the same time, with the continuous development and standardization of the industry, the working environment and treatment of couriers will also be improved, thereby enhancing their quality of life. For consumers, the implementation of the new regulations is expected to bring better express delivery services and meet their expectations for express delivery services.