Inexplicable "platform deduction" calls.
Enthusiastic and patient "customer service" service guidance.
"Transfer" after a long "call".
The phone was "mysteriously" locked out of control.
There is a huge amount of cash in the bank account.
Fuyang's Master Chen (surnamed Hua) has encountered such a thing. Fortunately, he asked ** for help in time, and the fraud case of impersonating customer service was intercepted, and more than 14 million funds in Master Chen's account were protected ......
On the evening of March 4, a couple anxiously ran into the Chengxi Police Station of the Fuyang Branch of the Hangzhou Municipal Public Security Bureau, claiming to have suffered from online fraud. Seeing this, the police immediately notified the anti-fraud team for assistance.
It turned out that the victim, Master Chen (pseudonym), received an unfamiliar facetime** that day. The other party claimed to be a "dou * staff" and told Master Chen that he had opened a membership service for the e-commerce live broadcast platform and needed to pay a monthly membership fee of 900 yuan. , need to pay 9,600 yuan per year, and said that not paying will have a significant impact on their credit report, and the consequences will be serious. Because the other party was able to accurately say part of the identity information, Master Chen, who was worried about his credit report, believed it and cooperated with the so-called "cancellation of membership". In this way, Master Chen continued to have a long call with the "customer service".
During this period, Master Chen followed the guidance of "customer service" to a certain conference software, and carried out a series of tedious operations such as "screen sharing". What's even more dangerous is that he changed the passwords of all the bank cards in his name on his mobile phone.
As a result, within a few minutes of changing the password, a lock screen prompt appeared on Master Chen's phone. No matter how hard Master Chen tried, he couldn't unravel it. This sudden situation made him come back to his senses instantly, that is, in this short "cooling-off period", he suddenly remembered the anti-fraud propaganda carried out by the public security organs in the community, "customer service, transfer, ** software......Recalling the previous operation process, Master Chen was shocked by his actions and broke out in a cold sweat, so he immediately dialed "110". After confirming his idea, Master Chen, who was not willing to waste a minute, rushed to the Chengxi Police Station for help accompanied by his family.
While listening to Master Chen's account of the incident, the anti-fraud staff of the Chengxi Police Station also quickly handled it professionally, withdrawing the card, checking the accounts, and asking for details, ......Various anti-fraud interception work is being carried out in an orderly manner. Proceed in an orderly manner. With the full cooperation of the parties, the public security organs quickly implemented a protective stop payment on the accounts in the names of the parties. Look at the 14627524 on the customer's accountThe amount of 24 yuan, the staff also expressed their gratitude to the customer for his quick awakening.
In the course of the subsequent investigation, while asking Master Chen how he was deceived, he also carried out targeted anti-fraud propaganda and helped him turn off the FaceTime function on his mobile phone that he would not use in his daily life.
*Remind. Recently, Apple mobile phone users have encountered a case of FaceTime call being scammed. The Anti-Fraud Center continuously sends out reminders to turn off the FaceTime function to avoid being deceived! If we encounter the same situation, we should pay attention to the following:
1. Verify your identity and authenticate through the official website. If you receive after-sales or customer service**, don't take it for granted. You should return to the official platform or call the official customer service** to contact the staff to verify the situation.
2.Never share your screen with strangers. If the other party asks *** conference software for screen sharing and other operations, you must decisively refuse! *You can obtain not only face personal information, but also bank card account numbers, passwords, verification codes and other information.
3.Never transfer or borrow money. If the other party asks for transfer or borrowing, ignore it! This must be a **!
4.When it comes to credit reports, don't panic. Personal credit information is uniformly managed by the People's Bank of China, and no one has the right to delete or modify it. If you have questions about your personal credit report, you can log in to the People's Bank of China Credit Information Center (Credit Information Center Official**:
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A man in Hangzhou was hacked by a mobile phone