It was learned from China Railway Wuhan Bureau Group Corporation (hereinafter referred to as "Wuhan Railway") that on March 5, the 40-day 2024 Railway Spring Festival was successfully concluded. The overall safety and stability of passenger and freight transportation of Wuhan Railway128 passenger terminalsA total of passengers are sent2310.70,000 people, a year-on-year increase of 283%, of which high-speed rail EMUs are responsible for 70% of the capacity. The three major stations of Wuhan, Wuchang and Hankou send passengers separately3.78 million person-times125.40,000 people3.25 million passengers, year-on-year growth。no.13,170 additional passenger trains were opened
Provide convenience for passengers
Passengers from Hankou Station entered the waiting hall one after another to prepare for boarding. At the peak of the Spring Festival in 2024, Wuhan has become one of the top ten popular cities for railway passengers to depart and arrive in the country, and a total of passengers will be sent on February 17930,000 person-times, setting a single-day record for the Spring Festival. During the Spring Festival, the passenger flow of Wuhan Railway was presentedOverall high runwithThe pre-holiday period was relatively stableThe post-holiday period is relatively concentratedAccording to the pre-sale of passenger tickets and the data of ticket standby, the departments of passenger transportation, transportation, dispatching, and vehicles scientifically analyze and judge the demand for passenger flow, and dynamically optimize the passenger train operation plan. A total of 40 days of Spring Festival transportation will be opened3170 columnsIncrease capacity, which is added602 high-speed trains at night。In order to further improve the transport capacity, all EMU trains in Beijing, Guangzhou, Shenzhen, Shanghai and other major directions will be reconnected or run in long formations.
no.2Launched new service initiatives
Enhance the travel experience for passengers
On March 5, the last day of the Spring Festival and the anniversary of learning from Lei Feng, volunteers from Hankou Station "Little Orange Lantern" served passengers at the security checkpoint. In order to meet the needs of passengers, Wutie has launched lotus root pork rib soup, steamed pork with Yang noodles, Zhongxiang Panlong dish, and pig's trotters with laba beans4 EMUs "Jingchu Taste" are cheap**；Activate on 12306 appStudentsAppointment channel for migrant workers；By strengthening the docking and cooperation with local cultural and tourism departments, tourists will be launchedTake the high-speed rail and enjoy a discount with a ticket；Extension of the time limit for rebookingAdded a subscription notification for ticket saleswithPre-fill function for ticket purchase informationTimely and accurately push notifications of abnormal situations such as train delays and suspension to passengers who have purchased tickets.
Promote the "Warm Hands and Warm Heart Project" and take it at Wuhan, Hankou, Wuchang, Xiangyang and other stationsWater heating measures for hand washingEstablishment of additional medical service pointsEquipped with AED first-aid equipment；Open up security checksSmall luggage aisleimprove transfer equipment and facilities, guidance signs and special passages; Optimize Hankou, Xiangyang East and Tianhe Airport stationsAir-rail intermodal service deskfunction, with the traffic management departmentShare train informationEstablish a contact mechanism to meet the transportation needs of arriving passengers.
For key passengers, priority check-in and entry, priority arrival reminder, priority refund and change services will be implemented, and the organization will be implemented"Little Orange Lantern" youth volunteersto provide worry-free walking assistance services throughout the process; Opened at the passenger stationExpress pit lane for express passengers, to achieve station and train site, customer service ** and network "railway free travel code" and other multi-channel acceptance, expansion"Love Bracelet" service projectto realize passenger rides"One-stop acceptance, station-to-station pass".。no.3Actively respond to freezing rain and snow
Ensure the safety of passengers
During the peak travel period around the Spring Festival, the Wuhan Railway Pipe continuously encountered a wide range of continuous low temperature freezing rain and snow weather, and the low temperature, freezing rain and snow hail affected all the lines in the pipe, superimposed on the peak of the Spring Festival passenger flow, and the safety of the Spring Festival and the overall order of the Spring Festival were severely tested. Wuhan Railway launched an emergency response in a timely manner, and took measures such as suspension of operation and reduced speed operation to ensure the safety of passengers. Each unit arranges nearly 10,000 snow and ice removal personnel every day24 hourssnow removal and ice removal on duty; All passenger stations in the tube are maintainedOpen non-stopActively coordinate the extension of subway and bus operating hours and taxis and online car-hailing dispatching and connection, timely inform passengers and society of the impact of disasters, train suspension and delays, etc., increase manual guidance in key places such as entry and exit points and ticket halls, do a good job in all-weather boarding and landing organization and key passenger assistance, lay non-slip grass mats in the main passages, clean up the snow and water on the platform and steps in a timely manner, and do a good job in the inspection of heating equipment in the waiting room to ensure the normal heating and hot water of passengers and the safety of boarding and landing. The Wuhan and Xiangyang passenger sections are added to the trains on dutyEmergency meals"Warm baby" stickerDisposable water bottles, additional configuration on EMU trainsBlankets for cold protection, which is added on ordinary speed trainsMobile power bankReady for use by passengers at any time; Stations along the line are reservedInstant noodlesHam sausageMineral waterand other emergency food supplies to fully ensure the food needs of passengers on delayed trains. no.4Efficiency of cargo transportation
Do a good job in ensuring the smooth supply of key materials
On March 5, the freight train assembled at the Wuhan North Marshalling Station for transshipment. Wuhan Railway dynamically adjusted the operating structure of passenger and freight trains to ensure the transportation of key materials related to the national economy and people's livelihood, such as coal, grain, fertilizer, and holiday living materials, and strengthened the supply of freight capacity. Give full play to the role of Wuhan Railway Logistics Center, improve the four capabilities of decompilation, locomotive, loading and unloading, and passing, and further improve transportation efficiency.
On February 8, all kinds of materials were transported to various enterprises10781 cars, a record high. During the Spring Festival, a total of various materials were shipped159,360 cars880.40,000 tonsto transport thermal coal to 28 direct power plants in the pipeline556.20,000 tons, year-on-year increaseAs of now, the number of days of thermal coal inventory available in 28 power plants in Wuhan Railway Tube is inMore than 20 days
In the 40th day of the Spring Festival, the China-Europe train opened35 columns, send39.5 million TEUs, year-on-year growth。Wu Tie actively carried outSpecial action to reduce the logistics cost of the whole societyto explore multimodal transport"One single system".。Since the Spring Festival, iron-water combined transport has played a positive role in reducing social logistics costs, and Wuhan Railway has adopted iron-water combined transport to transport various materials103.20,000 tons
Yangtze**.