Miss Qiu recently bought a *** in Pinduoduo worth 13The paper storage box of 89 yuan was originally intended to create a warm nest for the three kittens at home. However, the plan could not keep up with the change, and the opposition of her family forced her to change her original intention and decide to return the goods for a refund.
But to her surprise, the return process encountered sky-high shipping costs. The courier company asked her to pay up to 155 yuan for shipping, which far exceeded the cost of buying the carton itself. Miss Qiu was very confused and dissatisfied with this, she thought that such a freight was completely unreasonable, no.
It only increased her financial burden, and also made her question the return service of the e-commerce platform.
This incident has aroused widespread concern. Consumers have said that return shipping should be calculated based on the weight and volume of the product, rather than arbitrarily priced. They called on e-commerce platforms and express delivery companies to standardize charging standards and protect the legitimate rights and interests of consumers.
This incident also reminds us that as consumers, while enjoying the convenience of e-commerce, we should also pay attention to the return policy to avoid unnecessary financial disputes. At the same time, the relevant authorities should also strengthen supervision to ensure fair competition in the market, so that consumers can truly feel convenience and peace of mind in the shopping process.