After the new express delivery regulations, the first complaint ticket came, and a courier brother was severely complained by the customer because he did not play the ** release station, or he will be fined 30,000 yuan. Some netizens**, Shentong Express's single number with a tail number of 8453 encountered customer complaints because it was not delivered door-to-door, and asked the postal center to fine the company 30,000 yuan.
This may be the first complaint ticket after the implementation of the new express delivery regulations!
New express delivery regulations: The maximum fine for unauthorized delivery cabinets is 30,000 yuan.
From March 1, the newly revised "Measures for the Administration of the Express Market" (Order No. 22 of 2023) will be officially implemented, which stipulates that express delivery shall not be placed in post stations and express cabinets without authorization, and a maximum fine of 30,000 yuan can be imposed if violated. "Not delivering to the door" has become the "hardest hit area" for consumers to complain about express delivery services, and it is not uncommon for couriers to be complained about and fined for not coming to their homes.
From the consumer's point of view, it is obvious that everyone hopes to be able to send it to the door, but from the perspective of express delivery, the cost of door-to-door delivery will increase a lot, not to mention any fines, you increase the unit price of a single two yuan a little, naturally there will be no fines, and the cost of improving the service to the courier will become higher, but if this cost is borne by the consumer, it is estimated that the consumer will still choose the post station or express cabinet. 
Netizen: The banner of emotional stability
This is not the fault of the new regulations, this is the state to make the express delivery more standardized, otherwise who will carry the drop?
First, in the past, express delivery was all door-to-door. Second, Shunfeng Jingdong is home delivery, because it is expensive and other employees are comfortable in comparison, and the amount of delivery is small. Third, in order to reduce costs, the courier fee is maliciously competitive. Fourth, it is now leading to more couriers delivering more than before, but the wages are less than before. Fifth, because some consumers' valuables are spent on home delivery, they are indeed dropped by the courier at the post station. Sixth, the new regulations are very good, and users need to decide whether to deliver to their homes, and have the right to choose. How to transfer the contradiction to consumers and couriers ......Let's talk about the contradictions: First, the courier cannot deliver goods to the door because of the heavy workload, and he can't make a **. Second, when buying goods, consumers choose whether to deliver goods to their homes, and then standardize the courier fee. Third, it can allow consumers to enjoy the due service, and it can also make cheap goods continue to exist Fourth, it is not the default to put the station valuables and lose a courier fee. 
According to online voting statistics, the day after the new regulations were implemented, more than 60% of them were still put in the rookie post station without authorization. Netizen: Li Dazui's brush pot water
When placing an order directly, there is an option, you can choose to put it in the post station, or choose to have it delivered to your door, and you need to add a few dollars to the courier fee, which perfectly solves all problems!
Polls initiated on the network show:
58% of netizens hope to continue to put it in the rookie station for easy self-pickup.
Some people say that it should be delivered to the door and the information is kept confidential, while others believe that the new regulations do not consider the actual situation at all, and it is inappropriate to do a one-size-fits-all approach.
It was revealed on the Internet that after the implementation of the new regulations, some couriers chose to resign, thinking that the work was more difficult, and the goods that were delivered in 30 minutes before now took 12 hours, and the income only increased by 60 yuan, and they couldn't make money at all.
Some people in the industry believe that if this policy is strictly implemented, it will inevitably trigger a large-scale wave of courier resignation.
The rise of Internet e-commerce has driven the rapid development of the logistics industry, and at the same time, it has also created a super involution in the express delivery industry9 yuan free shipping has become the norm for e-commerce promotion, logistics costs are compressed to 3 to 5 yuan, express companies want to make money, began to roll in, and eventually affect the front-line couriers. Existence is reasonable, and if there is a need, it must be satisfied!
What do you think about the new express delivery regulations? Welcome to leave a message in the comment area!