The new regulations have caused a shock in the industry
Recently, a new express delivery regulation has upended the way the entire industry operates. This regulation emphasizes that if the courier uses the smart express box, express service station and other means to deliver the express without the user's consent, he will face a fine of 10,000 yuan to 30,000 yuan.
Challenges faced by couriers
This new regulation poses a huge challenge for couriers. For example, a post station worker in the Wuhan community revealed that about 1,500-2,000 parcels are handled every day. If the recipient cannot be contacted, they have to store the package in a courier station and wait for the call before delivering it. In addition, couriers are billed by the piece and earn a meager income, only about 0$5 income.
The courier's reaction and complaints
The new rules have sparked dissatisfaction and concern among couriers. Many couriers worry that their earnings will be affected because they need to spend more time confirming delivery information, which will inevitably affect their productivity and income levels.
Service attitude and emotional intensification
The new rules may lead to increased service attitudes and mood swings among couriers, especially when the recipient cannot be reached. This may lead to contradictions and conflicts between couriers and consumers, affecting the overall quality of service.
Controversy over the new rules
The controversy over the new regulations mainly focuses on the use of lockers and service stations and whether there are additional charges. Some believe that this arrangement is convenient for users, while others are concerned that the new rules may affect the efficiency and user experience of the express delivery industry.
Rethinking the express delivery industry
The introduction of the new regulations has prompted people to re-examine the direction of the e-commerce and express delivery industry. This has also triggered a reflection on the current situation of the express delivery industry, including issues such as the treatment of couriers and the quality of services.
**The value and impact of the new regulations: The introduction of the new regulations aims to force the express delivery industry to improve service standards, increase employment opportunities, and improve the salary and service level of the entire industry through policies. Therefore, this new regulation may bring new opportunities and challenges to the development of the express delivery industry.