(Lao Zhu said pension-24-198).From the perspective of the institutional pension structure, we believe that it is basically a dean, two logistics, three assistants, four departments divided, five groups, such a configuration we think is a standard configuration, and then according to your needs to divide, what kind of ability your dean should have, what kind of person can do, he must be able to do operational calculations, if he can't do it, this institution continues to lose money, I believe he is not a qualified dean in the first place, he knows how to avoid risks, knows how to do the formation of a team, This is the core skill of being a dean.
Regarding the operation calculation, we often say that a dean decides this **, and he can basically score 60 points, how many people, what is the total amount of services, and what are the personnel needs? What is the personnel structure? What about resource allocation, how much is the operating cost, and what is the profit and loss calculation? What is the profit model, what is the charging model, and how to do marketing, this is the problem that the dean must solve, and if these problems are solved, the dean is basically qualified.
From the perspective of employees, what kind of people are suitable for the pension industry? Caring, have a certain learning foundation, have been engaged in the service industry, etc. What kind of knowledge and skills should employees have? Medical care, nursing skills, management foundation, and social knowledge are all indispensable.
What kind of means do you need to achieve the knowledge of these four major areas? Only training, there can be short-term, long-term, intensive, intensive, or irregular, closed, you have a variety of ways. We are now preparing a class, two months in China and one month in Taiwan, where we are discussing cooperation plans with Mr. Guo and Mr. Shao.
(Lao Zhu said pension-24-198).In addition to time, we can do hierarchical training, dean, manager, marketing, medical and nursing activities, the top is focused on management, and the bottom is focused on practical operation. From the perspective of the enterprise, you can also do such a customized class, like the team training of the hotel, I will recruit 20 people to you, and train these 20 people to me into a complete team within three months, from the dean, department manager, to the following medical and activity personnel, which can be done, so that you can find the most suitable talent in the shortest possible time and cultivate the most suitable talent.
From the management level training, we no longer talk about macro and China's aging, you just talk about how you operate, your structure, the relationship between various departments, the construction of the salary system, the operation calculation, and when can you make money? We think it's a very important piece of how you earn it, including your occupancy contract, otherwise we will often get into some legal troubles. Whether the old man agrees with this contract, how to do the contract, as well as fees, refunds, etc.
From the technical level, we have more modules, customer management, catering and other solutions, all the way to etiquette, psychological counseling, etc., all the training needs to be modular, all modules need 50% theory, 50% practice and skills training. (Lao Zhu said pension-24-198).