How does the consulting industry ensure the quality of service? Controlling energy is key

Mondo Social Updated on 2024-01-30

A large-scale consulting company will try to pick up as many customers as possible, each customer is an assembly line operation, a fixed template for you to come again, I have had this experience before, a few months of homework that can not be done, can not be finished with the process, a meal of operation as fierce as a tiger, in the end can not land, how the effect of the landing, the consulting company does not care, because it should be delivered has been delivered, you understand how much is your own business.

Because I have been in many small and medium-sized enterprises, each has its own problems, each has its own difficulties, spending money in vain, hurting customers, hurting employees, making all kinds of mistakes, and losing the business that should belong to them, I honestly understand them, and the following is some of my own experience and vision, I hope it will help you.

How to ensure the quality of service as much as possible with limited energy? There are two aspects, the first is the right customer, and the second is the total amount of control.

First of all, we only consult with companies that are in tune with each other, not to educate, not to persuade, and not to force ourselves. Second, total control, customers receive a certain amount, don't pick up. If you can set aside 10 days a month to consult with the company, plus you usually have to do a review, write a plan, and manage the company, then the time is basically full. In other words, you can pick up to 10 companies at the same time in a month, and don't pick up any more.

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