Innovate convenient service stations to create intimate urban management for the people

Mondo Social Updated on 2024-01-19

In order to provide convenient and fast services for the general public, the Baicheng Urban Management Bureau has successively established convenient service stations integrating management, law enforcement and convenience services in 12 urban management squadrons in the urban area, providing 28 daily services such as drinking water and toileting and emergency medical treatment for the masses. The establishment of the service station has shortened the emotional distance between the urban management department, the urban management team members and the citizens, and has become the scenery of the citizens' heart-to-heart bridge, the gas station of the urban management team members, and the park square.

Implement unified standard configuration and provide a full range of services. Convenient service stations are located in the hall on the first floor of each urban management squadron, the implementation of architectural style, work concept and service facilities "three unified" construction, strengthen the organizational structure, service content and service process "three open" management, each post station service desk is equipped with wheelchairs, strollers, medicine boxes, toolboxes, microwave ovens, refrigerators, rain gear, blood pressure monitors, chargers and other more than 30 kinds of servers, citizens can use at any time. The book corner of the post station also provides citizens with more than 50 kinds of books, newspapers and magazines and urban management publicity materials such as politics, economy, law, literature and history, children, etc., so that citizens can sit and rest and read Xi. Among them, the three large post stations of Civic Square, Chunhua Garden and Sunshine Square also have children's playgrounds and activity centers for the elderly, striving to provide citizens with multi-faceted, all-round and three-dimensional services.

Take root in the residential community and become neighbors with the masses. Nine of the 12 convenient service stations in the urban area are set up in residential areas and live next to the residents. Xinhua Convenience Service Station is located in the South Shengli Community of Baicheng Railway, and the Shengli Community and South Shengli Community under its jurisdiction are the old cities in the old city and the old ones in the old communities. At the beginning of the establishment of the post station, the surrounding residents talked a lot, thinking that it was a show of façade, and there was a lot of resistance. In order to shorten the distance with the masses, the staff of the post station started from the micro-services around the residents, took the initiative to provide business licenses for the masses, assisted the property abandoned management community to dredge the sewer, and actively resolved the conflicts between the property company and the residents, and won the recognition, understanding and cooperation of the surrounding residents through practical actions. Over the past two years, the city's 12 convenient service stations have done more than 5,000 problems for the citizens to do good deeds, more than 1,000 pieces of lost and found, and more than 20 pennants presented by the citizens alone, and the number of online attention and likes of the citizens has exceeded 10,000.

Set up a women's station to shape the image of the city. Parks and squares are the windows of urban civilization, the places for the general public to rest, exercise and entertainment every day, and the places where many foreign tourists must check in. In order to create a good image of an open, civilized and charming Baicheng, the Municipal Urban Management Bureau has set up a women's squadron in Civic Square, Chunhua Garden and Sunshine Square, and has successively built three convenient service stations. Over the past two years, the female team members have given full play to their unique patient, meticulous and gentle character characteristics, and successfully completed more than 800 management and law enforcement tasks such as fountain performances, large-scale square gatherings, theatrical performances, and exhibitions. In 2022 alone, more than 2,500 non-motorized vehicles will be regulated, more than 1,900 bicycles will be persuaded to enter the square, more than 500 uncivilized dog walkers will be educated, more than 120 mobile vendors will be persuaded to leave, and more than 500 conflicts and disputes will be resolved, creating a safe and comfortable leisure environment for citizens.

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