Recently, the Xiaolongma Court of our hospital accepted a case of dispute over a sales contract, and the business partner who had cooperated for many years sued the court due to problems with the quality of the goods, and finally the two parties resolved the dispute and shook hands under the mediation of the court.
At the beginning of this year, after purchasing goods worth more than 70,000 yuan from the plaintiff, the defendant paid a deposit, but the final payment of nearly 50,000 yuan was delayed.
After our court accepted the case, it contacted the original defendant as soon as possible, and after investigation, it was learned that the reason for the non-payment was that there was a quality problem with the goods provided by the plaintiff, and after the defendant put forward it, the original defendant did not solve it, so the defendant refused to pay the final payment.
She believes that such cases seem to be clear and the facts are simple, but the problem has been shelved for a long time, and the contradictions between the two sides are acute Therefore, only by allowing both parties to resolve their suspicions and convincingly mediate the matter is the best solution to such cases.
The idea has been decided, and Wang Haitao, the judge's assistant, immediately set about to make further contact with the two sides. From a reasonable point of view, the plaintiff analyzed in detail the cause of the case, which was that there were certain problems in the quality of the products of the plaintiff as a supplier, and the defendant could not flow into the market normally to realize the use of its goods, and even faced the loss of some customers after selling some of the goods. It argued that no matter where the defendant purchased the goods, quality problems would occur, which was neither in line with objective facts nor in accordance with the contract between the parties. The reason for this is that the quality of the goods is an objective fact, and it should bear the corresponding responsibility. Make the plaintiff correctly recognize his own problems and agree to actively mediate with the defendant.
Subsequently, Wang Haitao started from the perspective of legal theory, to carry out the defendant's work, cash on delivery is in line with common sense business rules, although the two parties have disputes about the quality of the goods, but it cannot be denied that the defective products belong to a minority, and the current place of storage of the goods is Zhejiang, if the two parties dispute, the subsequent trial of the case will involve on-site inspection, The two sides have cooperated for a long time, so it is better to take a step back and negotiate a solution, that is, to mediate the conflict in a timely manner without hurting the peace.
With Wang Haitao's unremitting efforts, the two parties finally voluntarily reached an agreement on mediation, which was completed in court. In the mediation room, the defendant took the initiative to stretch out his right hand to shake hands with the plaintiff, and the plaintiff also said that doing business is the most important thing to pay attention to gas and wealth, and the tip of the needle will only hurt both sides, and in the future, he will pay attention to quality control and provide high-quality goods for the defendant. So far, the payment dispute has been successfully settled after several months.
In recent years, Yongnian Court has adhered to and developed the "Fengqiao Experience" in the new era, taking mediation as an important starting point for the implementation of the "Fengqiao Experience", adhering to the case-handling concept of solving problems for enterprises and resolving disputes for the masses, taking every enterprise-related dispute as a touchstone for optimizing the business environment, and striving to find the best solution to contradictions and disputes, truly resolving contradictions at the grassroots level and eliminating disputes before they occur.