24 national general must memorize content work relationship module

Mondo Workplace Updated on 2024-01-28

Colleague Communication:

1) Completing their own work is always the first priority of employees, and they can cooperate with colleagues in the division of labor, seek common ground while reserving differences, support each other, and overcome the difficulties encountered to complete the work with quality and quantity.

2) Take the initiative to understand the work experience, hobbies, and strengths of colleagues during work and outside of workIn the process of cooperation, we should take the initiative to adapt and adjust to the various situations encountered;When there is a conflict with a colleague or the cooperation is not going well, you should take the initiative to pay attention to the emotional changes of your colleague, and take the initiative to reflect on whether your behavior is appropriate.

3) In the process of cooperation, when there is a poor progress or even mistakes, we must have the courage to take responsibility, do not shirk or evade responsibility;When the work is completed well and the leader praises him, he should remain humble, have a measure of the priority of his colleagues and the leader's credit, and let the leader know more about the contributions made by his colleagues.

Mass Communication:

1) When the masses come to us to do things, we should be in line with the purpose of serving the people, warmly receive the masses, take the initiative to inform the masses of matters that they do not know and do not understand, and patiently answer and provide help to difficult questions.

2) "The interests of the masses are no trivial matter", we must be able to put ourselves in the shoes of the masses to understand the difficulties of the masses, and help the masses solve problems in a timely manner within the scope of their work responsibilities.

3) When providing services to the masses or conducting research at the grassroots level to communicate with the masses, we must pay attention to the use of cordial titles, express opinions and convey information in an easy-to-understand way, and use professional vocabulary carefully. Only in this way can we narrow the psychological distance with the masses and better communicate with the masses.

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