Ms. Zhuang closed her phone with a solemn face. This seemingly ordinary consumer notice uncovered a big conspiracy that made her staggered. Her brow furrowed, and her thoughts were chaotic as she recalled the strange phenomena of this time.
Ms. Chong is a businesswoman who runs a shop on her own, and due to her busy schedule, she has little time to take care of her 11-year-old daughter. The children often need to use their mobile phones to do their homework, so Ms. Zhuang's father lent his granddaughter his own mobile phone. However, how could such a complex problem arise on such a simple matter?
When Ms. Zhuang handed the phone back to her father, the old man suddenly confided a shocking secret. He said he had received a strange message informing him that he had spent 4,500 yuan. Obviously, he didn't use that much money at all. When Ms. Zhuang heard about it, she realized that things were much more complicated than she had imagined.
She stared at the information on the screen of her mobile phone, continued to check, and found that since May, there were a large number of money transfer records in her father's mobile phone. The amount ranges from a few hundred yuan to several thousand yuan, and even as high as 9,000 yuan at one time!Ms. Zhuang simply estimated that the total amount of these payments was more than 40,000 yuan.
Ms. Zhuang was shocked by the result, and apart from her father, her daughter was the only person who usually had access to her phone. After much questioning, the daughter finally admitted that she had indeed spent the money. But why did she spend so much money?Ms. Zhuang was desperate to find out.
Ms. Zhuang immediately rushed to the small shop that her daughter claimed and made detailed inquiries with the owner. The shopkeeper justifiably claimed that it was Ms. Zhuang's daughter who offered to deposit the money in the store so that it could be easily used. Ms. Zhuang's daughter also admitted this, saying that in addition to buying goods in the store, she sometimes withdraws part of the money to go to other stores for shopping or other purposes.
The shopkeeper strenuously denied that he had taken extra money from the girl, claiming to be well aware that there was no overcharge. The shopkeeper also referred Ms. Zhuang to a ledger to record the girl's transactions. Ms. Zhuang said that it was acceptable, but the owner said that the ledger was no longer there.
The shopkeeper's words and deeds were constantly conflicting, and Ms. Zhuang fell into confusion and anger. She deeply felt that her daughter was an 11-year-old child who usually didn't come to the store except for school. Why is so much money being spent in such a short period of time?Ms. Zhuang was very angry and decided to call the police.
* intervention makes this issue even more tricky. They conducted a detailed investigation with Ms. Zhuang and the shopkeeper, but did not get a satisfactory answer. The shopkeeper was distracted by the question of whether her parents were present when the girl was spending, because Ms. Zhuang did not know anything about her daughter's spending so much, and it was impossible for her to accompany and authorize her to spend in the store.
Ms. Chong's anger grew and she decided to seek legal assistance from a higher level. During a consultation, Ms. Zhuang obtained some important legal advice.
According to the relevant regulations, it is illegal for minors to make purchases without the accompaniment or authorization of a guardian. There is also a greater risk in the behavior of store owners in collecting and keeping money from minors. Ms. Zhuang should collect relevant evidence and provide it to ** for further investigation.
If the shopkeeper is unable to provide legal account records, Ms. Zhuang can request ** to intervene to conduct further investigation against the shopkeeper or even file a lawsuit against the shopkeeper.
After listening to the lawyer's advice, Ms. Zhuang calmed down a little. She knew that the process could be long, but she decided not to give up easily, in order to protect the rights and interests of herself and her daughter.
Ms. Zhuang picked up her phone and began to sort through the evidence again. She knows that the road to the law will not be easy, but she believes that with perseverance, she will eventually win justice for herself and her daughter.
Aunt Cao's point of view:
1.Ms. Zhuang's daughter is a child who is not mature enough to value and manage money, and is easily taken advantage of by others. She may just want to buy small things like snacks, but it's unclear how much of a burden these transfers will cause.
2.Ms. Zhuang was right to call the police, after all, the child simply did not have the ability to manage such a large amount of money, and the shopkeeper could not provide reasonable explanations and evidence.
Grandma Xu's point of view:
1.Ms. Zhuang's daughter may indeed like to buy some goods, although they are only spending small amounts, but due to the frequent occurrence, the total amount becomes large. The owner's explanation was reasonable, they just provided a convenient way to manage the money.
2.Ms. Chong may have been overly excited and suspicious, and it may not necessarily be the owner's fault. Her daughter also admitted to her own consumption behavior, which proves that the shopkeeper did not wronged her, and may be that Ms. Zhuang lacked education and supervision of her own children.
Legal Opinions:1Under the Protection of Minors**: It is illegal for minors to make purchases without the accompaniment or authorization of a guardian.
2.As a merchant, the shopkeeper shall abide by the consumer rights and interests protection**, and shall not illegally collect or keep the money of minors.
3.Ms. Zhuang can hand over the evidence to ** and ask for further investigation.
4.If the shopkeeper is unable to provide legal account records, Ms. Zhuang can file a lawsuit for compensation.