On December 26, in response to netizens' feedback that Ronaldo 2024 China Tour tickets purchased through Damai cannot be refunded, the official Weibo @gst Glory Tour of Glory Tour 2024 Riyadh Victory China Tour issued a statement, giving corresponding solutions for different situations: 1. In the case of the same viewer purchasing tickets for the same game on multiple official ticketing platforms with the same identity document: the same viewer can only successfully issue one ticket in the same game, which is subject to the order where the system enters the information for the first time. The remaining duplicate tickets will be invalid, and the paid price for the duplicate tickets will be refunded to the original payment method after the official ticket is issued.
2. If the same spectator uses different types of identity documents (ID card, Hong Kong and Macao pass, passport, etc.) of the same spectator to purchase tickets for the same session: the ticketing platform can cancel the duplicate ticket purchase order according to the spectator's application, and only one order will be retained, and the paid ticket price of the cancelled order will be refunded to the original method after the official ticketing.
3. According to the ticket purchase rules published by the ticketing platform, tickets for the event cannot be refunded or exchanged from the time of pre-sale.
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