CCTV Beijing, January 2 (Reporter Zhou Yifan Li Jia) According to the Voice of China "News Vertical" report of ** Radio and Television Station, the Voice of China's large-scale record report "People's Livelihood Sample Annual Record" carefully selected 10 locations to present the rapid changes in life from different angles.
Beishan Street, Xihu District, Hangzhou, is a pilot demonstration street for the application of smart and healthy elderly care in China, using information technology to build a safer and more convenient community environment for the elderly. What have they explored and learned?
At 11 o'clock in the morning, Grandma Wu had already finished lunch, and she had to read the newspaper in the afternoon, and she felt "not enough time" every day (photo by reporter Zhou Yifan).
Before 11 o'clock in the morning, the old man Wu Yuxian was walking in front of his house, and a large pot of black camellia flowers was stretching in the sun. Master Wang Shengjun from the canteen for the elderly in Beishan Street, Xihu District, Hangzhou, brought lunch over.
Wu Yuxian is 94 years old this year, except for the gradual decline in hearing, his body can be regarded as tough. The daughter does not live in the main urban area of Hangzhou, and the wife is not there, Grandma Wu has inspected several nursing homes, and finally chose to care for the elderly at home. "I got up at half past five in the morning, got milk at 6 o'clock, and prepared to cook breakfast, measured my blood pressure at about 7 o'clock, and after I got it done, I took out the laundry to dry, and from half past eight to nine o'clock, I went out to bask in the sun, took a walk, and came back to prepare the newspaper, I have to read a lot of newspapers a day. I feel like I don't have enough time in a day, I'm so busy and living my life to the fullest. When I went to the nursing home, I was full of people of the same age, and I couldn't see young people. ”
At more than 10 o'clock in the morning, in the community canteen of Beishan Street, Xihu District, Hangzhou, the old people came to buy lunch (photo by reporter Zhou Yifan).
A few years ago, when her health was better, Grandma Wu liked to walk to the canteen a few hundred meters away to eat. After the age of 90, the street and the community were worried that it was unsafe for her to cross the street, so they began to provide her with delivery services. In the morning, the neighbor helped her choose the dishes on her mobile phone and delivered them on time in the morning. Grandma Wu's house is next to the small office building of the Friendship Community in Beishan Street, and Hou Wei, a full-time social worker, visits her almost every day.
Wu Yuxian: We have a lot of varieties in this canteen for the elderly.
Hou Wei: The dining group will send out today's menu at 8:30 a.m. every day, and relatives can order food for the elderly.
Wu Yuxian: She (the neighbor) knew what I liked to eat and what I didn't like to eat, so she ordered it for me.
Reporter: Grandma Wu was bought by her neighbor for her
Hou Wei: Yes, her daughter can't read and doesn't use smartphones much.
There are still many elderly people like Wu Yuxian's grandmother who live alone in Beishan Street. Hu Xiaodong, director of the Beishan Sub-district Public Service Office, said: "Our entire Beishan sub-district is one of the most aging streets in Xihu District. The permanent population of the entire street is 3It has a population of about 50,000, and about 30% are over 60 years old. ”
How to build a suitable pension service system for the more than 10,000 elderly people aged 60 and above is a difficult problem in front of the street.
In the concept of "big community", each large community should build a community care center supported by community elderly care institutions (photo by reporter Zhou Yifan).
As early as 2021, the "14th Five-Year Plan for the Development of Hangzhou's Pension Service Industry" proposed a "large community pension" model. In the second half of 2023, Hangzhou issued the "Implementation Opinions on Accelerating the Construction of a Basic Elderly Care Service System", which further emphasizes this concept, and plans to build a community care center supported by community elderly care institutions in each large community by 2025 to provide one-stop integrated services.
Different from the general concept of "community", the "Greater Community" emphasizes the provision of integrated and multi-level care services for the elderly at home, in a more accessible scope, with the coordination of home-community institutions and the combination of medical care and health care. Hu Xiaodong said that this first requires the integration of resources. "The scarcity of resources is a very important problem in front of us, the human resources for the elderly are insufficient, the professional force is not enough, and the population base of the elderly is getting bigger and bigger. We meet some of the needs of the elderly by purchasing third-party services, and the institutions follow the elderly, so that the elderly can enjoy relatively professional pension services without leaving home. We look for a relatively concentrated space in the community to transform it into a pension service institution, and invite the elderly from their home to these institutions. ”
On the one hand, it provides professional elderly care services with beds for the disabled and semi-disabled elderly in the communityOn the other hand, for people like Grandma Wu who are more willing to care for the elderly at home, we provide meals, medical care and other services. By the end of 2023, Beishan Sub-district will have built a street-level home-based elderly care service center, two canteens for the elderly, two socialized meal centers, a community health service center and four community health service stations.
But at the street level, this is not enough. The optimal solution at the moment is to screen out the elderly who need the most care.
Hu Xiaodong introduced: "We emphasize that the service should be refined, and the personnel lock (to) be more accurate. I will first sort out the elderly, widows, living alone - children are not in the main city of Hangzhou, if there is any situation for the elderly, I will call over, and I can't come back within two hours, we are called 'Panda Old Man', which is our top priority. In addition to this, in the periphery of the expansion of a district, we call the elderly empty nesters, there are two (elderly) can rely on each other, but very old, 80 years old, 85 years old (family), so that the entire core circle of more than 10,000 elderly people shrunk to more than 600 households. ”
Between resources and demand, Hangzhou hopes to use intelligent elderly care equipment to subtract the daily work of community workers (photo by reporter Zhou Yifan).
In addition to locking the core population, it is also to use intelligent elderly care equipment to subtract the daily work of community staff. Hu Xiaodong said that in 2023, the street will install "family care beds" for 22 elderly households. "The social workers of our street civil affairs pension line, each community is one person, and there is one helper for the elderly, even if it is pulled (reduced) to more than 600 households (elderly), this proportion is still very large. I want to mobilize as many volunteers, third parties, including elderly care platforms, to do a certain amount of interconnection through intelligent means, including the installation of visual devices for the elderly, to ensure that the elderly (home) are safe in many aspects. ”
The "Family Pension Bed Project" installs smart pension equipment for the elderly who meet the standards, and conducts real-time ward rounds twice a day to ensure the safety of the elderly (photo by reporter Zhou Yifan).
"Family Pension Bed" is the "One Bed for the Elderly in West Lake District" project. After eligible families apply, the community will arrange for elderly care service agencies to conduct assessments, build beds, and install smart elderly care equipment for the elderly. These devices include wireless rope helpers, wireless help buttons, and equipment such as ward rounds - through the installation of visual devices to view the situation of the elderly at home, in order to ensure privacy, the screen and other content are not stored, twice a day staff real-time viewing, to ensure that there is an emergency can respond at the first time.
Grandma Wu's home has been renovated to be more comfortable and safer, with seats and handrails installed in the bathroom, "you can also sit in the bath" (photo courtesy of Beishan Street).
During the ward rounds at more than 1 o'clock in the afternoon, the real-time ** screen saw two elderly people leaving the kitchen while cooking, the gas stove was on fire, and the water in the pot kept overflowing. Zhang Huajie, director of third-party platform operations, introduced: "We will install some equipment in the homes of the elderly, rope alarms, infrared induction, and we have a professional customer service team, twice a day in the morning and evening, through monitoring to check the safety status of the elderly." Because some elderly people may have difficulty moving, and sometimes no one knows about falling on the ground, through the way of fixed-point rounds, find the elderly (accidents), and help them have an emergency mechanism when accidents occur. ”
These devices have also been installed in Wu Yuxian's home, and the renovation of the whole house for the elderly has made the life of the elderly more convenient and safer.
Hou Wei: This is a rope siren, there is a smoke detector at home, and it will call the police when she cooks by herself.
Wu Yuxian: Originally, my wires were messy, but now the wires are all put in the pipe, which is very neat.
Hu Xiaodong: The above is the infrared detector, which can prevent the elderly from not getting up for a long time, and she is most satisfied with the bathroom.
Wu Yuxian: I can sit in the shower, there are handrails in the toilet, there is an alarm there, and I live in the "safe".
Hu Xiaodong, who has been doing elderly care services for more than ten years, knows that this work is not "everything ready" with the installation of intelligent equipment, starting from the needs of the elderly, from small homes to communities, from safer to more comfortable, there is always room for improvement.
In 2024, this idle bottom merchant in Beishan Street will be transformed into a first-class nursing station and a meal aid for the elderly (photo by reporter Zhou Yifan).
This month, Beishan Street is about to sign a 300-square-meter idle bottom business, and plans to build a first-class nursing station and a meal center for the elderly. Hu Xiaodong hopes that in the new year, these facilities will invite more elderly people out of their homes and integrate into the familiar environment.
Hu Xiaodong said: "While we are talking about smart and healthy elderly care, we can't use cold instruments to cut off the communication and communication between people. At present, we find that the needs of the elderly, in addition to the elderly canteen meals, ** nursing is a big piece of content, we are exploring the 'two-bed integration', or the integration of medical and civil care beds, such as the elderly are hospitalized, (later) almost time to be discharged, did not end the entire nursing cycle, at this time, if there are information exchange conditions, the information from the medical department 'I can be discharged' to the home care platform, we go to match resources, intervention services, it is very humane. In 2024, we are ready to cooperate with a third party to build a street-level nursing station to meet and respond to the needs of the elderly. ”
Reporter's observation: A few days ago, the Ministry of Housing and Urban-Rural Development announced a typical case of urban construction and renovation for the elderly, and the renovation project of Enji Garden in Babaozhuang, Haidian District, Beijing, was selected. Over the past 10 years, we have tracked the continuous development and growth of this small nursing home, and the continuous improvement of the national elderly care system. This year, we are looking forward to more new discoveries. In Beishan Street, pension is meticulously embodied as every button and every visit. The interview was at lunchtime, and there was a long queue in front of the steaming window of the senior cafeteria, and the silver hair passing by flashed with a cherished light. This deep friendship has warmed up the humid air in Hangzhou in winter.
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