Focus on the development of the digital government industry and share the wisdom of the digital government industry. This issue of "Digital Government Industry Weekly" of Lilong Information covers relevant information of 10 provinces.
Xiamen "e-government" convenience service station has settled in Xiamen University of Technology, located in the hall on the first floor of the comprehensive building. The "e-government" convenience service station is the country's first multi-functional and comprehensive self-service convenience government service terminal with the function of "face brushing". Among them, the self-handling and erasing of residence permits, the handling of kinship certificates, Fujian traffic fines and confiscations, temporary identity certificates, real estate certificates, social security payment information and other services are used by citizens with high frequency. If you have lost your ID card but are in a hurry to take the bus home, you only need to open the "e-government" and enter your name and ID number, select the station where you want to take the bus, and after face recognition, you can print out a color temporary identity certificate on the "e-government" self-service machine. (Xiamen Institute of Technology e up).
Recently, the Beijing Municipal Party Committee and the Municipal Government issued the "Opinions on Comprehensively Optimizing the Business Environment in Beijing to Create "Beijing Services" (hereinafter referred to as the "Opinions"), with greater efforts to enhance the sense of gain and satisfaction of the enterprise masses as the primary goal, marketization, rule of law, internationalization, and intelligence as the guidance, with the profound transformation of the first function as the core, with the construction of service-oriented and digital as the main starting point, and with the support of "Beijing Standards", "Beijing Efficiency" and "Beijing Integrity", to shape the first good standard, world-class Beijing service", so that the enterprise masses can do things, do things quickly, do things well, and get things done, and promote the capital's business environment to enter a new stage of comprehensive overall optimization and upgrading. The "Opinions" put forward the "368" key task, that is, to consolidate the world-class "Beijing Standard", the people's satisfaction with the "Beijing Efficiency", and the "Beijing Integrity" of the first good districtCreate an efficient and coordinated first-class business environment in Beijing-Tianjin-Hebei, a fair and competitive market environment, a fair and just legal environment, a free and convenient investment environment, a warm and efficient government service environment, and a smart and convenient digital social environmentImplement eight major actions: talent service quality excellence, scientific and technological innovation service improvement, industrial ecological optimization and upgrading, digital government quality and efficiency improvement, policy environment standardization improvement, enterprise heating enterprise escort, livable city construction, and world-class business environment publicity. (Beijing Intellectual Property).
The business environment is the soil for the survival and development of enterprises, and it is also the key to the high-quality economic development of Cixi. On September 14, 2023, the seventh meeting of the Provincial Committee for Comprehensively Deepening Reform reviewed the "Implementation Opinions on Promoting the Value-added Reform of Government Services in Zhejiang Province", and emphasized the need to give full play to the leading role of the value-added reform of government services and promote the high-quality development of the private economy with reform. On October 12, the on-site promotion meeting of the value-added reform of government services in Zhejiang Province was held in Quzhou City, and the meeting summarized the experience of promoting the pilot reform of the reform and studied and promoted the value-added reform of government services in the province. Cixi City will focus on the core main line of "one center, one platform, one code, one list, and one type of thing", comprehensively promote the value-added reform of government services, and create a new ecology of enterprise services. (Cixi release).
The clerk only needs to move his fingers and click the mouse to submit the application through the computer, mobile APP, applet, self-service machine and other channels, and he can fill in less or no service information, submit less or no materials, and almost no intervention from the approval personnel in the whole process, so as to achieve "second report and second approval". 478 government service items from 22 departments can be reported and approved in seconds. Walking into the 24-hour self-service area of the Haojiang District Government Affairs Service Center, self-service equipment such as self-service terminals for commercial registration and self-service terminals for invoice application are placed in conspicuous positions. Among them, the self-service terminal for commercial registration can realize the registration of commercial entities in "second report and second approval", and print the business license with one click. "These devices can handle high-frequency service matters in the fields of household administration, entry and exit, traffic management, social security, real estate, taxation, commercial registration, etc., basically only need an ID card to complete the business, and the results are obtained in seconds. "The lobby staff introduced. (Haojiang today).
In any household registration window in Jiangsu, you can handle 24 high-frequency household registration matters in the province in a "one-window" manner, and you don't have to go back and forth. In order to further optimize government services and better serve and ensure high-quality development, on the basis of in-depth research and demonstration and full pilot projects, the Jiangsu Provincial Public Security Department has decided to fully implement the "province-wide general handling" of high-frequency household registration matters throughout the province from now on. According to the relevant person in charge of the Public Security Corps of the Jiangsu Provincial Public Security Department, the "provincial general handling" of high-frequency household registration matters refers to the fact that residents with household registration in Jiangsu Province can apply for all high-frequency household registration matters included in the scope of the household registration window of any police station (household administration handling center) in the province. Relying on the provincial population information management system and cooperating with the household registration window, the business acceptance window realizes the goal of "convenient application nearby, timely handling on the spot, systematic data circulation, and convenience for the masses" for high-frequency household registration matters. (Xinhua**).
In recent years, Kaifeng City has always adhered to the urban management concept of "law enforcement for the people, loyalty and responsibility", conscientiously implemented the spirit of the instructions of the superiors, actively responded to the concerns of citizens, and solidly promoted the city's urban management to be scientific, refined and intelligent. Especially in recent years, some practical results have been achieved in the guarantee of major festivals, winter heating, urban greening, and comprehensive law enforcement. It is worth mentioning that Kaifeng City's city-wide transportation management and service platform has been continuously upgraded, and has been able to provide technical information guarantee for the overall scheduling, command and supervision of urban management emergencies in the process of urban operation through the use of intelligent means such as intelligent applications, "5G + VR + UAV supervision", and comprehensive law enforcement personal terminals. (Henan Provincial People**Portal**).
The government environment is the "first environment" that represents the degree of development of a city, and it is the key to promoting the progress of the city. Since the beginning of this year, the Qianjiang Municipal Bureau of Hubei Province has taken the optimization of the business environment as the starting point, promoted the reform and innovation in various fields with "small incisions", continuously optimized the business environment, and realized "strong reform, speed of examination and approval, and warm service", built a convenient and efficient government affairs environment, and created a new pattern of serving the people. At present, 25 industries in Qianjiang City have opened "one industry and one license", and the industry comprehensive license is issued, with an average reduction of 86% in the time limit and an average reduction of 68 in the handling process6%, the average reduction of application materials is 48%, the average number of runs is reduced by 83%, and the average rate of "four reductions" is 71%. At the same time, 24-hour self-service machines are set up in the Qianjiang municipal service hall and the convenience service center of the district and town streets to create a "15-minute government service circle" to facilitate the masses to do things, so that "small things do not go out of the village, big things do not go out of the town, and things do not ask for help". (Jintai Information).
Since the beginning of this year, the Jinan Municipal Urban Management Bureau has thoroughly implemented the "One Guide and Four Standards" of the Ministry of Housing and Urban-Rural Development and the requirements of the Jinan Municipal Party Committee and the Municipal Party Committee for the construction and deployment of "Digital Jinan", built an operation, management and service platform in accordance with the overall architecture of "1+1+7+N", promoted the digital transformation of urban management, and strived to build an urban management system of "multi-level interconnection, unified command, coordinated and orderly, and efficient operation", and created a number of intelligent scenarios such as "digital urban management, intelligent urban management, efficient urban management, and handheld urban management". Jinan City relies on the transportation management service platform to implement the urban governance road chief system, conducts integrated and comprehensive inspections of 240 small urban management issues in 17 categories, uniformly reports and transfers for processing, and forms a working mechanism of "road chief whistle blowing and department reporting", and the platform actively finds more than 4,000 problems every day, and the speed of cross-departmental, cross-level and cross-regional collaboration is further improved. A general survey and confirmation of the rights of 410,000 urban components on the main roads in the central urban area will be carried out, and a "digital ID card" will be established. When the city components are damaged and lost, the property rights unit can be found for implementation and treatment at the first time. (Lightning News).
Focusing on "wisdom" empowerment to help the party building of organs improve "intelligence" and efficiency, Kunming City strives to build a "smart engine" and use the "smart party building" system to polish the "electronic eye" of party building work. Relying on the "smart party building" system in Yunnan Province, "one center, one platform, and two systems" have been built, that is, the "smart party building" big data visual dispatching and command center, the "smart party building" big data platform, the remote random research system, and the two-way conference system. Party organizations at all levels of the organ make full use of information technology to improve and upgrade traditional party building methods and methods, and use the "Yunling Pioneer" APP to carry out "three meetings and one lesson" and other work, and the installation and use rate of the party member APP is more than 99. (Yunnan Net).
In order to ensure that the enterprise masses can "understand at a glance" and "do it at a time", and efficiently respond to the consultation and demands about "one thing at a time", the city has also built a "one thing at a time" business declaration platform, and set up a service area, and comprehensively use the "12345" government service to facilitate the people** and other ways to efficiently respond to the consultation and demands about "one thing at a time", and continue to expand the coverage and awareness of "one thing at a time". With the joint efforts of various departments, Chongqing's reform of "one thing at a time" is gradually getting better. Up to now, the cumulative number of "one thing at a time" has exceeded 640,000, and the satisfaction rate of the enterprise has reached 9995%。The person in charge said that the city will continue to closely follow the needs of the enterprise masses, promote the quality and efficiency of the existing "one thing", plan to launch more "one thing" application scenarios, take the initiative to serve, and provide front-line services, so as to create a new service brand of government affairs that is integrated at one stop, led by intelligence, comprehensively empowered, and done well at one time. (Chongqing**).