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If a manufacturer complains about the infringement of an AliExpress seller, it can be carried out by following the steps below.
1.Collect evidence: First, you need to collect all possible evidence, including the product**, description, title, etc., to prove the existence of infringement by AliExpress sellers.
2.Contact AliExpress customer service: You can contact the customer service of the AliExpress platform through the customer service channel of the AliExpress platform to explain the reasons and demands of the complaint. Customer service can be contacted in the following ways:
*: Call AliExpress customer service** and select the corresponding button according to the prompts to complain.
Email: Send the complaint email to the official email address with "Complaint".
WeChat: Follow the official WeChat public account of AliExpress, enter the dialog box, and enter "complaint" to get customer service***
3.Submit complaint materials: After contacting customer service, you need to submit complaint materials according to the requirements of customer service. In general, the following materials need to be submitted:
Complaint: Stating the facts, reasons and demands of the complaint.
Evidentiary materials: such as products**, purchase records, appraisal reports, etc.
4.Waiting for processing: After submitting the complaint materials, you need to wait for the platform to process the complaint. In general, the platform will respond to complaints within 3-7 working days.
It should be noted that when the manufacturer complains about the infringement of the AliExpress seller, it needs to provide sufficient evidence materials, such as product **, purchase records, appraisal reports, etc. At the same time, it is also necessary to comply with the platform's complaint rules and procedures to ensure the reasonableness and effectiveness of the complaint. If the platform improperly handles the infringement, it can consider protecting its rights and interests through legal means.