Chao News Client Reporter Qian Yi Correspondent Zhang Guoyao Liu Mu.
The provincial mediation work conference was held by Chao News reporter Wang Zhihao.
On December 19, the reporter learned from the provincial mediation work conference that the "Zhejiang Mediation" application was officially opened and launched, and was connected with the "Provincial Spear Mediation Coordination Platform" and "Zhejiang Dispute Resolution Code".
Through the whole process of data collection, full closed-loop data traces, and full-business data governance, Zhejiang Mediation creates a real-time, open, and comprehensive multi-mediation service platform with online and offline collaboration and "three credibles" of case source, organization, and results. The application is mainly composed of three core scenarios: mediation case source pool, mediation resource library, and mediation result digitization. With the support of public credibility, multi-channel, multi-time, and multi-scenario transfer, coordination, convergence and adjustment of disputes, so that the parties are more willing to report dispute clues, and through the city, county and village four levels, industry professional categories, free fee requirements, case difficulty, mediation and resolution process and other whole process tracking, management and statistics of case sources, the parties can access the mediation organization information to meet their needs, apply for services through mobile terminals such as Zheliban, Alipay or WeChat, and can also use the whole process, visualization, Participate in the whole process of conflict mediation and dispute resolution, and conduct interactive evaluation of the whole process of mediation services through 7 indicators. The mediator may also supervise the performance of the mediation results, provide social relief facilities, and support judicial confirmation.
Zhejiang mediation" application was launched by Chao News reporter Wang Zhihao.
It is reported that there are 2 mediation organizations in Zhejiang90,000, 270,000. In the past five years, with the "mediation first, litigation after the conclusion" pattern has been fully formed. This year, the pre-litigation mediation reform action was carried out, and the pre-litigation mediation was successful from January to November3420,000 cases, accounting for 23 of the total number of disputes brought to court7%, and the number of new cases accepted by courts in the province decreased by 0 percent year-on-year67%。
Next, the application of "Zhejiang Mediation" will focus on the direction of standardization, marketization and internationalization of mediation work, iteratively optimize the mediation process, actively introduce market mediation resources, and connect with the international commercial mediation cloud platform, so as to further improve the level of mediation work in the province with digital empowerment.
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