I came to work in the Rocket Force Characteristic Medical Center in 2004, and was hired as a civilian staff by the center in 2007, and served as the head of the oncology department in 2019. Nearly 20 years of nursing work, especially 4 years of long-term work experience, makes me feel that there will be rewards if there is effort, and there will be gains if there is hard work.
Strive to be the "intimate person" of the patient's family
Dealing with the doctor-patient relationship requires learning the art of communication. When communication is good, the doctor-patient relationship will be like a family;If communication is not good, the doctor-patient relationship will be like a feud. On the first day of my career, the teacher taught me to pay attention to communicating with patients and their families. For a long time, I spent a lot of time communicating with patients and their families, and being the "lubricant" of the doctor-patient relationship.
One night at the beginning of 2021, I was just about to put my child to sleep, when I suddenly received ** from the department on duty**, she said to me anxiously: "*long, the condition of the patient with adventitial cell tumor transferred from the hospital today changes at any time, although the medication has been taken according to the doctor's instructions, the symptom control is not obvious, and the patient cannot undergo deep venous catheterization due to third-degree bone marrow suppression. "As soon as I heard that it was a patient who had just been admitted today, I also understood the basic situation, and immediately arranged for disinfection and preparation of items before PICC catheterization. I put down **, and before I had time to explain to my child, I rushed out of the house and rushed to the hospital. The patient's condition is critical, and the family is very emotional.
While reassuring the patient to help reduce stress, I also communicated with the family to help analyze the condition. I analyzed with reason and won the trust of patients and their families. The family members held my hand tightly and said, "*Chief, you can do whatever you say, I believe you!"."After nearly 2 hours of hard work, the PICC catheter was successfully inserted, the EKG positioning P wave in the cardiac chamber was high and pointed, the position was appropriate, and the ultrasound exploration of both internal jugular veins without catheter ectopy was carried out, and the catheter was finally successfully placed. It was already more than 12 o'clock in the morning, and when I returned home, the child had already fallen asleep, and my heart was full of guilt. Due to the proper handling of the department, the patient's condition gradually stabilized, and the family made a special trip to send a pennant and a letter of thanks.
Strive to be the "glue" of department construction
The train runs fast because of the headband;The team is not good, the key top two. There are 11 doctors and 13 first-class doctors in the oncology department, as the first director and deputy secretary of the branch, under the leadership and support of Director Li Zhaoxia, conscientiously perform administrative duties and party responsibilities, and always achieve the "three stresses" in practical work: stressing the overall situation, as long as it is the work arranged by the director, I am happy to accept it, and never talk about conditions or discounts;Speaking of cooperation, as long as Corey is in a hurry and scratching his head, I always rush to the front line;When it comes to unity, when there are discordant people and things in Cory, I take the initiative to resolve the contradictions and straighten out my emotions.
One day in September 2022, I had a routine ward round before getting off work, and some patients reported that **Xiaohuang had a bad attitude, and I felt a little surprised at first, but then I thought about her recent performance, and I thought that this child must have something on his mind. immediately went to find her, and asked straight to the point: "Xiao Huang, you have been absent-minded at work recently, is there any difficulty at home?"She hesitated for a moment and said, "*Long, I'm going to resign." Corey is busy with work, his income is not high, and he is far away from home. The old man was not at ease, so he found me a bank customer service job." As soon as I heard it, I had a number in my heart, so I patiently helped her analyze: "You studied nursing, and now you are a backbone, and giving up your major to do something else is not good for your future career development." Corey's salary is more than 1,000 yuan less than the bank's customer service salary, but it is about the same with various subsidies. The impact of the epidemic is short-lived, and once it is over and more patients are admitted, the salary will definitely be greatly reduced.
Hearing my analysis, Xiao Huang's mind was a little hesitant and wavering, and I asked her to calm down for a while before making a decision. In the following days, I intentionally taught her new techniques by hand, arranged for her to be a tutor for the new **, and recommended her to participate in PICC catheterization training. Xiao Huang has realized the value of life at work and has a sense of achievement. In the first half of the year, Xiao Huang was admitted as an excellent teacher with excellent results, and he also took the stage to receive the award on the day of "5.12".
Strive to be a "good teacher" for the nursing team
The nursing profession is very practical and the ability and quality are improved, which should not only be supported by solid theoretical knowledge, but also rely on the teacher's inheritance and help in practice. Before I became a leader, I won the third prize of the Military Science and Technology Progress Award, and the third prize of the second "Chinese Nursing Association Innovation and Invention Award". After serving as the first leader, I attach great importance to the work of Corey's team to learn and help, not only to lead by example, but also to actively promote the old to lead the new, to the strong to lead the weak, Corey has formed a good atmosphere of "everyone strives to be a good teacher, all of them are small teachers".
In August 2019, after I reported to Corey, I found that the team's theoretical knowledge and operational skills were not solid, and the results in the annual assessment of the nursing department were not satisfactory. I am anxious and determined to quickly change this status quo, use the opportunity to teach operational skills every day, use the opportunity of regular meetings every half month to organize the study of nursing theory, and analyze and comment on the learning situation every month. After one quarter, Corey's nursing level has improved significantly, and the next year, he entered the top 10 in the assessment organized by the nursing department. In recent years, Cory has made remarkable achievements in the construction of the nursing team, completed more than 500 cases of PICC catheterization, and obtained more than 10 national invention and utility model patents.
The white-clothed guards bless life, and the nursing front writes a chapter. As a young civil service chief, I also have to conscientiously study and practice the spirit of Nightingale, be diligent and dedicated, selfless dedication, show boundless love in saving lives and helping the wounded, and bloom beautiful and beautiful in love and dedication.
The white-clothed guards bless life.
The nursing front writes a chapter.
*:Oncology.