Laptops are not easy to carry on business trips, and office desktops are expensive to procure, and the maintenance workload is ......In today's cloud computing era, there is an effective solution to these enterprise office problems, that is, cloud desktop.
Cloud desktop, unlike traditional personal computer products, requires computing, storage, and application resources to be placed in the cloud, and users only need a monitor and network to achieve the same services as personal computers. How to create a cloud desktop product that can deeply understand customer needs and allow customers to start a high-quality mobile office experience anytime and anywhere has become the direction of China Unicom Digital's research and development.
China Unicom cloud desktop product team.
From Nothing: Building Cloud Capabilities for Your Advantage
China Unicom Cloud Desktop relies on the nationwide integrated computing power network layout, which is the operator's unique resource advantage. Since joining China Unicom in July 2011, Huo Yusong, the head of China Unicom's cloud desktop product team, has also worked with the team in the fields of cloud computing platform architecture design, product planning and program research for many years, and has participated in China Unicom's group-level government and enterprise PaaS capability building, industry cloud product planning, scenario cloud product incubation and China Unicom cloud strategic planning, etc., all of which have laid a good technical foundation for the birth of cloud desktop in the future.
In recent years, we have organized the product and innovation system planning of the Cloud Computing Division to effectively improve China Unicom Cloud 7"At present, the number of self-developed cloud full-stack products has increased to 97, covering the top 90 mainstream products in the industry."Promote the deployment of ** cloud in more than 90 nodes across the country, and basically achieve national resource coverage and business landing. ”
China Unicom Cloud Desktop interface.
Under the leadership of clear strategic planning and efficient operation mode, China Unicom Cloud Desktop is based on the distributed architecture of China Unicom Cloud, which provides users with a convenient and low-cost mobile office experience.
From there to excellent:Achieve rapid iteration in scientific and technological innovation
Cloud desktop is a product that requires rapid development and iteration of high-quality versions, and needs to achieve experience upgrade and rapid delivery within an effective time. In accordance with the product usage principle of "simplifying management, reducing costs, delivering quickly, and improving experience", the China Unicom cloud desktop product team has adjusted and refined the functions with the most direct value to users through regular meetings and discussions.
Huo Yusong told reporters, "In order to solve the compatibility problem of cloud desktop applications in Windows, we carry out special compatibility tests to simulate the use of different usage scenarios and environments, and conduct comprehensive testing and verification of the productIn order to make our products more compatible with various peripherals and software, we actively cooperate with relevant industry organizations or standard-setting bodies to participate in the formulation of relevant specifications and standards for the cloud desktop industry. ”
In the cloud desktop project of a middle school in Tianjin, the main challenge faced by the school was that the teaching resources of the school's classrooms were scattered, which led to difficulties in data sharing. In addition, there is a lack of effective interaction between teachers and students in the classroom, which reduces the quality of teaching. In order to solve these problems, China Unicom Cloud Desktop realizes the stability and efficient utilization of the network through private line products and shared bandwidth, and establishes an exclusive desktop cloud zone in the backbone cloud pool to meet the needs of out-of-the-box use. After application, the school has successfully integrated the teaching resources of each classroom, making the teaching content more diverse and accessibleThe interaction between teachers and students has been significantly enhanced, and the quality of classroom teaching has been improved, providing strong support for the construction of the school's digital teaching environment. In addition, unified cloud desktop management greatly reduces the workload of the IT department, improves system maintenance efficiency, and reduces O&M costs.
From good to fine:Gain a deep understanding of customer needs
In the design process of the scenario solution, the details of each subdivision scenario and user Xi are the focus of the Unicom Cloud Desktop scenario solution, which not only needs to pay attention to the product requirements of the same customer at different stages, but also the relationship between different subdivision scenarios of the same type of customer is also the focus of the scenario solution. The China Unicom Cloud Desktop product team visits customers in-depth to understand their usage Xi, and always evaluates every detail of the product solution from the perspective of product requirements of users in different industries and roles.
Taking the medical industry as an example, there are some problems in the informatization of medical services, such as the inability to centralize the control of terminals, the incompatibility of new terminals with the original business system, and the inability to quickly restore business remotely. How to build a low-cost, easy-to-manage, simple maintenance and high-security management platform without changing the Xi of medical staff has always been the focus of attention of hospital information departments and chain medical institutions.
The project members introduced us to a classic medical industry case: a large medical chain service brand in Hunan has more than 600 stores across the country, and each store is equipped with 2-3 computers. The core of the project is to solve the problem of information maintenance of chain stores. China Unicom Cloud Desktop provides an innovative solution, by installing a cloud client on the computer of the original store to access the cloud desktop, the store can easily realize cashiering, medical insurance card and other services, and external printers and other equipment can also achieve the same experience and effect as the local computer. At the same time, the use of screen watermarking technology and USB port management strategy ensures that the information system has the highest level of availability and "foolproof" security.
In the process of polishing products from scratch, from existing to excellent, and from excellent to refined, Huo Yusong, the person in charge, always firmly believes in the power of the team. He regularly organizes technical training and knowledge sharing activities, and constantly encourages team members to collaborate with each other on projects, share experiences, and solve problems together. In such a team atmosphere, China Unicom's cloud desktop products won the third prize of the "Guanghua Cup" Gigabit Optical Network Application Innovation Competition Information Consumption Special Competition and the third prize of the 6th "Blooming Cup" 5G Application Collection Competition 5G Personal Application Special Competition.
After the early stage of savage growth, the cloud desktop market has shown a benign growth trend, and the competition has become increasingly fierce. China Unicom's cloud desktop product team will continue to run on the self-developed cloud desktop track, make every effort to break through the innovation of scenario-based models, and output more large-scale "cloud office" practices for governments and enterprises, so as to inject Unicom's power into unleashing digital productivity.
Written by: Wang Huan Chang Xia.
Editor: Zhang Yingfeng.