The reporter learned from the Guangzhou Railway Group on December 11 that due to the large-scale snowfall in North China, Huanghuai and other places, the trains from Guangdong and Hunan to Beijing via Zhengzhou were delayed to varying degrees. In order to ensure the safety of passengers, the railway department will take measures such as suspending or limiting the speed of some trains passing through Zhengzhou, and it is expected that 18 trains will be suspended.
As of the afternoon of the 11th, 9 trains are planned to be suspended on December 11, specifically:
Jiaozuo to Shenzhen North G1191 times, Zhengzhou East to Guilin North G439 times, Zhengzhou East to Kunming South G1537 times, Guilin North to Zhengzhou East G440 times, Beijing West to Zhuhai G337 times, Zhuhai to Guangzhou South D7130 times, Beijing West to Jishou East G481 0 times, Xi'an North to Shenzhen North G828 5 times, Xi'an North to Shenzhen North G832 29 trains suspended.
On December 12, it is planned to suspend 9 trains, specifically:
Shenzhen North to Zhengzhou East G1186 times, Kunming South to Zhengzhou East G1538 times, Guangzhou South to Zhuhai D7129 times, Zhuhai to Beijing West G338 times, Jishou East to Beijing West G479 82 times, Guangzhou South to Shenzhen North G6255 times, Shenzhen North to Guangzhou South G6256 times, Shenzhen North to Xi'an North G826 times 7 times, Shenzhen North to Xi'an North G822 3 times 3 times suspended.
The railway department reminds that after receiving the SMS message or inquiring about the train suspension information on 12306, passengers can apply for a full refund through the station manual window and 12306** (12306 mobile app) within 30 days (including the day) from the date of departure of the ticket, and no refund service fee will be charged.
*: CCTV news client.
Editor: Zeng Jiajia.
Process Editor: Guo Dan.