With the advent of the new era, new opportunities and challenges have emerged in the field of foreign trade. Economic globalization continues to deepen, the international world is intertwined, how to grasp the opportunity at this moment, while dealing with risks, to find a new direction for enterprise development, may need us to stop, look at the present, think about the future.
How to find new sources of foreign trade is the most concerned issue for every enterprise. Traditionally, it has been effective to promote offline communication by participating in trade fairs and using social media platforms to reach out to customers. However, with the restrictions on offline activities, it has become even more important to maintain close interaction with customers as they switch to an online model. This requires us to use cutting-edge technologies such as short, live broadcast and other forms of product display and service explanation, and open multi-channel communication such as WeChat, ** consultation, etc., to create opportunities for customers to experience products as much as possible. At the same time, we might as well take the initiative to go the extra mile and attract customers to actively express their needs through high-quality content marketing.
In addition, it is essential to be patient and friendly, both online and offline. The pursuit of efficiency is easy to ignore the individual needs of customers, and showing care and meticulous service in communication is more conducive to building long-term cooperative relations. To carry out foreign trade, we must know what it is, but also know why it is, and the customer-centric service concept will never be outdated at any time.
This environmental adjustment has also taught us to pay attention to industry trends and actively develop products suitable for the new normal. With the goal of traveling lightly and quickly meeting changing needs, we can develop one-stop solutions or services to better win the favor of international customers. At the same time, pay attention to key countries and regions, grasp the changes in national conditions where business opportunities emerge, and now Vietnam, the Philippines and other places have bright business opportunities, which can be used as an important stage for the next expansion.
Generally speaking, while maintaining pioneering and enterprising, we must keep the achievements unswervingly. Only with their own strength and reputation can they become a long-term trusted partner of customers. Like an ascetic, we need to take advantage of this difficult opportunity to nurture ourselves, make up for our shortcomings, and maintain a humble mindset. Only with perseverance can we keep pace with the times and break out in the turbulence of the future.
FAQ:Q: At present, foreign trade is in full difficulty, how to deal with the adverse effects?
A: We can reduce risks by optimizing the layout of the first chain, actively explore emerging markets in combination with policy advantages, and at the same time improve the technical content of products to be valued by customers.
Q: How to find the right customers efficiently?
A: You can strive for active contact with customers through multi-channel marketing and content output, and at the same time seriously improve corporate files on mainstream platforms to increase the rate. The integration of online and offline interaction is also important.
Q: How do you maintain long-term customer relationships?
A: We should focus on customer needs, maintain patience and respect, provide comprehensive and thoughtful services and follow up communication regularly, so that customers feel valued. This is the only way to foster customer trust and loyalty.
Q: What are the directions of foreign trade worth paying attention to in the future?
A: At present, we are focusing on emerging markets such as countries along the Belt and Road, Southeast Asia, and Central and South America. At the same time, we will develop sample order services and launch one-stop solutions to quickly adapt to changes in the uncertain environment.