A few days ago, the reporter walked into the "Enterprise Home" located in Area B of the Meitan County Government Affairs Service Center, where the entrepreneurs who came to work had a feeling of "home" with a comfortable environment and high-quality service.
Today's main purpose is to apply for the annual report of the business license, which will be completed in 6 minutes, and it is fast and convenient to have staff assistance. Zhang Chaoqin is the person in charge of a tea sales shop in the county, and on the same day, he handled the business license annual report business at the "Enterprise Home". Zhang Chaoqin praised again and again: "Meitan County's 'Enterprise Home' has high efficiency and good service attitude, which saves us trouble and worry." ”
In recent years, Meitan County has continued to improve the efficiency of service for enterprises, further optimize the business environment, and help enterprises solve development problems. In August 2023, in accordance with the requirements of the Notice of the Provincial Coordination Group Office for Promoting the Transformation of Functions and the Reform of "Delegating Power, Delegating Power and Improving Services" on Printing and Distributing the Work Plan for the Creation of "Enterprise Homes in Guizhou Province", Meitan established a "Home of Enterprises" position in the hall of the county government affairs service center, and carried out "face-to-face, point-to-point, and one-to-one" paired services for enterprises, providing enterprises with free assistance, agency, accompaniment, appeal collection, With services such as demand application acceptance and personalized customization, the service efficiency has been effectively improved, and the sense of gain of the enterprise has been continuously enhanced.
With the 'enterprise home' as the main position, we will do a good job in service guarantee around the whole life cycle, the whole business chain and the whole factor guarantee of the enterprise, and provide services in the 'enterprise home' through online + offline methods, so as to realize that the enterprise will run away less and the enterprise satisfaction will be higher and higher. Li Hongmei, regional manager of Meitan County Enterprise Home, introduced that the creation of "Enterprise Home" is to quickly and effectively help enterprises handle relevant application matters, avoid enterprises from running back and forth between various units, and reduce the procedures of enterprises.
Since its establishment, the "Home of Enterprises" in Meitan County has actively explored the construction of a closed-loop handling mechanism for enterprise-related matters, and strived to resolve the difficult and blocking problems restricting the high-quality development of enterprises. According to reports, since the establishment of the "Enterprise Home", through the collection of "demand lists" from enterprises, the transfer of "service lists" to enterprise-related service departments, the feedback of departments to "implementation lists", and the submission of "evaluation lists" by enterprises, more than 280 items have been directly handled for enterprises, more than 410 needs have been completed, and more than 100 enterprise-related service activities have been completed.
Serving market entities is the need for the iterative upgrading of government services, the need to optimize the business environment, and the need for Meitan to achieve high-quality development. "Enterprise Home" has built a bridge of communication between the first department and the enterprise, taking listening to the demands of the enterprise as the starting point, and striving to solve the problems faced by the enterprise, so as to truly achieve the whistle blowing of the enterprise and the report of the department. Through the creation of the "Home of Enterprises", we will continuously optimize the business environment of Meitan and promote the high-quality development of Meitan with high-quality government services.
We will use our resources to better serve the enterprise. Enterprises can be convened to hold more symposiums to understand the relevant needs of enterprises, and then help enterprises solve problems through our coordination and transfer. Li Hongmei said that the "home of enterprises" in Meitan County will continue to optimize the relevant service content and service methods, take the needs of enterprises as the starting point, and further improve service efficiency, so that services can run more and enterprises run less errands.
*: Meitan County Rong ** Center.
Author: Li Chenchen, Li Zheng, Deng Jiao.
First trial: Luo Yanan Shao Mengyang.
Second trial: Li Baishan.
Third trial: Li Bei.