On January 1, 2023, Xujiahui Academy at No. 158 Caoxi North Road made its debut. Adjacent to the Xujiahui Library Building, Xujiahui Church, and the former site of Xujiahui Observatory, the academy located in the core area of Xujiahuiyuan, the source of Shanghai style, is an upgraded version of the Xuhui District Library, and it is also a new landmark of Shanghai culture created by Xuhui District. On the eve of the 2024 New Year, this 9-to-9 "light box" that accompanies citizen readers will also celebrate its first birthday.
Architecture opens up the city, and reading opens the world. In the past year, this citizen's "second study" must have a lot of stories, emotions, and memories that connect readers, and you are welcome to leave a message to share with us. What is recorded here is the ordinary people and ordinary things behind the "light box", and some small pieces of warmth that may not be seen.
Xiao Zhu's younger sister, Zhu Yijing, joined at the end of 2022 and is a baby of the same age in the academy.
Here's what she had to say.
My portrait is on file at the college.
On the first day I entered the college, I didn't go to the office first, but the leader took me on a tour. That dome, I thought, wow, it's so tall!It's so foreign!I'm going to work here in the future, and I'm going to get ahead. Immediately take a ** and send it to my parents, they are quite happy to see it.
The view of the church on the side is so beautiful, and the balcony on the second floor was also photographed. In fact, on the first day, I was very shy, I wanted to behave well, the academy was like a maze, I told myself to be calm, don't make it like Grandma Liu entered the Grand View Garden.
Before the opening of the museum, I did all manual work, moving books, sorting books, and putting them on the shelves, and I went to the main service desk on January 1. My parents were very funny, I told them that you must come, they were very cooperative with my work, they came and pretended not to know me, asked me what to do with my library card, and handed me my ID card.
On the first day of the museum, the parents in the queue quietly photographed Sister Zhu (middle).
I was on TV that day, and I was on TV for the rest of my life, and I took that screenshot and said that this little picture was me, and I was very happy. Including the robot at the entrance of the children's hall, when it navigated to the main service desk, I could also see a **preview picture inside, and my portrait has been kept on file in Xujiahui Academy, haha.
The natives of Shanghai are also gradually getting acquainted with the city.
The work of the general service desk is far more complicated than I thought, in addition to card returns, ** answering, lost and found, answering readers' inquiries is a big challenge. Eight views of the academy, guided tours, about the architect David Chipperfield, and the tourist attractions of Shanghai, there are many things to memorize.
Zhu Yijing at work.
Although I am a native of Shanghai, but in fact will not go to Shanghai so many scenic spots to see, once asked about the former residence of Song Qingling in **, only to know that it is not far from the academy, in Huaihai Road near Wukang Road;Including why the English of the academy is zikawei instead of xujiahui, in fact, you need to do your homework well and understand the surroundings. The general service desk is not a vase on the shelf, from the traditional public library to the new space of Internet celebrity with the integration of culture and tourism, the ability to improve, not only to do those stylized things, but also to really help readers solve problems, that kind of practical things, can not smash the golden signboard of our Xujiahui Academy.
I wish I had three heads and six arms.
In fact, the trickiest thing is when the museum first opened, because it was too popular and needed to make an appointment to enter, many elderly people could not operate, we were also groping for the operation interface of different systems, teaching the elderly to use, they found that they could scan the code to make an appointment to enter the museum like young people, they were very happy and had a sense of achievement.
The general service desk will meet all kinds of people, and there are also people who don't want to pay for the loss of the book, don't want to be punished if they are overdue, and find all kinds of reasons to embarrass us.
When the academy was at its most popular, the number of people entering the library on weekdays was more than 10,000Including the corridor, our staff have to walk, but also to say hello to the extent of "sorry to let me". At that time, there were more than 230 tickets a day, and the seniors said that this was the amount of the old museum for a month, and they answered more than 100 times a day, which was still very breathtaking.
Especially at noon and near closing, the service desk is more popular, you need to manually handle the borrowing and returning of books, answer the phone to consult, need to broadcast to find children, need to record reader information, three layers inside and three layers outside, and even need the property brother to pull out the cordon to divert, we can't wait to have three heads and six arms to help readers solve problems, now in retrospect, I still admire myself and the little friends who worked together at that time, everyone paid wholeheartedly, so that the college became more and more organized.
The old gentleman who fed the chocolate.
I think one of the great things about the academy is that it can find a solution to a problem quickly. For example, if a reader borrows a book on a self-service machine and forgets to take the card after borrowing the book, there is a thick pile, and some self-service borrowing and returning books do not match the number, which will also cause misunderstandings. We mentioned this matter at the regular work meeting, and the leader immediately coordinated with the technical department to add a dialog box on the self-service machine to remind him, "Please check the bibliography after borrowing the book, and don't forget to take the library card", and "return" only after confirmation. The day after we had the meeting, the technical department got it done, and the amount of lost card business was significantly reduced. With a clear division of labor and a "specialization in the art industry", these invisible "upgrades" have actually been done all along.
On the first Monday of each month (the closing day), the college will arrange additional books on the shelves, pick the wrong books, and organize the affairs of the library throughout the day.
There are also a lot on the bright side, such as the floor-to-ceiling windows on the second and third floors, which are very hot in summer, and the reader says that it is like a greenhouse. Some readers complained that the division of the call area was not clear, so we tried to find a way to label each book with the call number letter and the name of the classification, so that they could find it more conveniently. There is an old reader, several times to feed us chocolate, one is that the lady who received him is thoughtful, particularly satisfied, and I heard that he once reflected that the two entrances of the academy into the hall time is inconsistent, Yongpu Coffee that door will open a few minutes early, and then we specially unified the time to open the door, the old gentleman found out and was very moved.
We're basically asking questions on the first day, and we're going to respond on the second day, and if it's slow, we're going to implement it on the third day, and we have to do it within a week. That's how you feel, everybody does things so fast.
The heirloom ruby ring face has been found.
There is one more thing that impresses me. One day in early September, a lady came to her in a hurry and said that she had lost the face of one of her ruby rings, and asked if we had seen it, and showed us the ring, a ruby the size of a little fingernail that might have a special meaning, and her husband was also in a hurry. But we haven't seen it, so we said don't worry, leave *** and we'll look for it, she estimates that we are a formality, and we definitely can't find it, so I went back disheartened.
We immediately released information in the property group, saying to help this lady find it, the property management said to wait, they went to ask, not long after, there was a cleaning aunt said that when cleaning saw such a small thing, I don't know whether it was the children lost or the decorations on the clothes, did not throw, kept in their side, we are very excited, such a small thing can still help readers find, the same day to quickly call ** contact.
The reader sent a special letter of thanks, in which "Mr. Chen" is Chen Lian, the person in charge of the property.
The next day, when the lady came to pick up the things, she was very excited, and took out a few hundred-dollar bills to thank us, and we said that we couldn't accept them, so she later wrote a handwritten thank you letter to us and sent them over.
There's really a lot of fate in it.
I joined the Xuhui District Library at the end of 2022, and on January 1, 2023, Xujiahui College was officially opened to the public. I studied law before, and after graduating from university, I stepped into the society to work in the college, and I was completely inexperienced.
Everyone called me Sister Xiao Zhu, because at that time, our Teacher Zhu (Director of the Reader Service Department Zhu Yehui) interviewed two people, I was Sister Xiao Zhu, and there was a Little Brother Zhu, and a teacher Zhu Xinyuan, he didn't like to talk very much, we often teased him, called him Brother Yuanyuan, several "Zhu" got together to serve everyone, I feel that there is a lot of fate in it.
A family photo of Xiao Zhu's sister.
I'm actually a more reserved person, and it takes a bit of chance to be stimulated. Fortunately, with Mr. Zhu and Mr. Jiang (Jiang Qian, deputy director of the Reader Service Department) as our strong backing, we can give them help and grievances, and I hope that in the next 10, 20, and 30 years, I can thrive here all the way, walk with the fragrance of books, and walk with readers.
Zhang Wenjing.