FBA returns and re warehousing

Mondo Technology Updated on 2024-01-31

The U.S. overseas warehouse is a drop ship

Inventory anomalies are encountered in Amazon operations, but inventory anomalies are divided into true anomalies and false anomalies.

1. Amazon's real inventory anomalies are as follows:

1. Pricing errors.

If the Amazon seller's ** is too high or too low, it will lead to errors in Amazon inventory, and the seller can set the minimum and maximum ** in the management of inventory.

2. The list is frozen.

If information such as **, bullet points, etc. is missing from the seller's list, or if the seller's product has too many returns, it can also lead to an error in the inventory.

3. The list is wrong.

A listing error mainly refers to a mismatch between the seller's inventory and the existing active ASIN, such as the product sent by the seller to the FBA warehouse is inconsistent with the listing, or the seller's listing is deleted.

4. The product expires.

If a seller's product has expired, Amazon will generally mark it as stranded inventory, which will also cause an inventory error, at which point the seller will need to remove the inventory.

5. Close the list.

If an Amazon seller deletes a source after the inventory is sold out, subsequent returns will become stranded inventory, which is one of the reasons for Amazon inventory errors.

6. There is an error in uploading templates in batches.

If a seller enters data in the quantity column when filling out the bulk upload template, it will cause the list to change from FBA to FBM, which in turn will cause the inventory to be stuck in the warehouse.

If there is a difference in the quantity of goods that the seller has just put into the warehouse, it is generally normal, and the goods will return to normal after they are put on the shelves.

2. Amazon's fake inventory anomalies are as follows:

1. Returns. Improper handling, resulting in the return of products directly into waste products, can not be sold on Amazon, must be cleared and returned.

2. The packaging is broken or expiring.

The packaging cannot be sold due to the breakage of the package during operation and transportation, or it will not be available for sale until the expiration date. It will need to be repacked and re-stocked.

3. Sales of products that are slow to stagnate.

Because of unsatisfactory sales, resulting in inventory overstock, it is likely to be "dissuaded" by Amazon.

4. The listing is closed for sale.

If there is infringement, sales or store association in the seller's store, etc.

The above situations are all fake inventory anomalies, and the last way to deal with them is to be cleared by Amazon. However, these goods may be repaired and can be re-sold, so at this time, the seller needs to apply for a return, and then move the goods to a third-party overseas warehouse for return and label exchange.

Today's topic is here, FBA returns and re-warehousing, how do Amazon sellers operate?

1. Obtain the address of the overseas warehouse of cooperation.

2. The seller forecasts in the overseas warehouse system, issues instructions to the warehouse, and the warehouse operates within 24 hours after receiving the package.

3. According to the quantity of goods, the general operation time limit is 2-7 working days.

4. After processing, pack the box, establish a plan on Amazon according to the packing list, and provide the box mark.

5. The overseas warehouse shall be re-sent back to the FBA warehouse according to the requirements of the seller's FBA warehouse address.

The following needs to be understood during the whole process of FBA return and label exchange:

1.The received quantity does not match the removal order quantity

First of all, you need to understand how FBA warehouses handle seller-created removal orders.

Typically, if a seller needs to remove several products, the FBA may spread them out into several boxes.

However, during the removal process, inaccurate packing can occur, resulting in only one or two products in a box.

If an FBA agent makes a quantity error when operating a removal order, the tracking number may be inaccurate, even though the tracking number is basically correct.

In addition,If the buyer returns the product to the FBA warehouse, the product will be labeled with the LPN labeli.e. the return label. This shipment will face higher than normal storage costs. If the seller forgets about this "problematic" shipment and does not deal with it in time, they will have to face high FBA storage fees. Worse,The LPN code will cover the original FNSKU of the product, resulting in the overseas warehouse being unable to distinguish the correct FNSKU for relabeling. These products can only be unpacked for inspection, or cannot be relabeled.

Another issue that may be encountered is that listings are closed for sale rights. For example, if a seller's store has issues such as infringement, selling, or store association, FBA inventory will only have one opportunity to create a removal. In addition, ifAfter the warehouse is packed, the customer creates FBA Shipment based on the packing data, which is split by Amazon, which may also cause the quantity of the removal order to match the received quantity.

Note: To avoid the above situation, sellers need to work closely with FBA warehouses to ensure the accuracy and timeliness of orders. At the same time, it is also necessary to pay close attention to the sales rights and storage situation of the store to avoid unnecessary losses. With careful planning and effective communication, sellers can successfully avoid these problems and smoothly carry out FBA rebranding operations with third-party overseas warehouses.

2.What are the precautions for FBA returns and label changes?

Learn about the return policy.

Before you change your label, you need to be aware of Amazon's return policies. If the return is not compliant, it may affect your seller rating. The return regulations include the return period, the reason for the return, and the return standard. It's important to understand these regulations before replacing labels.

Make sure the label is replaced correctly.

Prepare and print clear, readable label remarks to avoid blurry or unrecognizable labels. When replacing a label, it is important to ensure that the label information is correct, including the product's ASIN, SKU, quantity, and other information. Any labeling errors can cause returns to not be processed, affecting your sales.

Find out if storage fees apply.

FBA removal does not guarantee timeliness, the same removal order, the fast may be sent out on the same day, the slow may be sent out for half a month and a month, the middle time span is very large, you need to figure out whether the overseas warehouse charges storage fees.

Follow up on the status of your return.

During the returns process, it is important to follow up on the status of the return. You can check the status of your return in the Amazon admin, including the number of returns, logistics, and other information.

I hope everyone is selling goods and getting value!Don't waste more money.

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