Zhu Zerong's lecture on enterprise problem bank
Theme of the fourth session: Management Analyst.
ETS-019 Question:
How do you manage subordinates who are better than you?
Original question: If your subordinates have strong business ability and active thinking, how to effectively manage without suppressing the ability of your subordinates, so that your subordinates can give full play to their abilities without affecting their own status?
[Mr. Zhu Zerong's explanation].
Mr. Zhu Zerong, the first senior scholar, clarified the formality of the identity of managers on the exercise of management power, and proposed the "backbone employee layer" for the first time, which is the key way to effectively resolve the conflict between management and employees. The explanation is as follows:
1. It is necessary to clarify the exercise of management powers
Mr. Zhu Zerong said: Your existing management rank, management responsibilities, authority and exercise of power should be clear - it must be formally appointed, clearly delineated, and clearly defined.
This is a matter of the manager's formal status and the right to exercise his or her rights, and only managers who have been formally appointed in writing have the right to exercise management. Regardless of whether your subordinates are excellent or outstanding, once the formal appointment takes effect, managing your subordinates is a legal and effective formal right granted to you by the "legal order" of the enterprise. On this issue, Max Weber's theory of authoritative types can be studied.
2. Pay attention to the existence of "key employees" level
Mr. Zhu Zerong said: In the enterprise, between the two levels of management and employees, there is an important level that is ignored by all enterprises - the backbone employee level.
The backbone staff layer refers to the employees who have strong technical and business capabilities, are excellent, diligent, conscientious and responsible, and focus on sticking to brand beliefs and can work in the front line of the enterprise for a long time. After all, the number of leadership positions is limited, and not everyone can be promoted, although they are not promoted to management, they are the rock force in the enterprise.
The unified selection of this group of employees in the enterprise into the sequence of key employees, and the necessary treatment, honorary status and key support will inject the main force into the development of the enterprise, and also avoid the contradictions and conflicts between many employees and management, and can better stabilize the workforce. Mr. Zhu Zerong said that just like the branches of a tree, the backbone staff layer plays the role of branch order connecting the leaves with the branches.