Can t hear the teacher s voice in the DingTalk live class?

Mondo Education Updated on 2024-01-19

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If you can't hear the teacher's voice in DingTalk live class, you can try the following solutions:

Check the volume: First, make sure that your computer or phone volume is turned on. If your device is on mute, you won't be able to hear sound.

Check your speakers: Make sure you're using the correct speakers. Sometimes, if you accidentally select the wrong speaker, you may not be able to hear the right sound.

Check your network connection: An unstable network connection may cause problems with audio transmission. Please make sure that your network connection is stable and that there are no obstructions that hinder the audio transmission.

Check DingTalk settings: In DingTalk's settings, you can check whether the audio settings are correct. Make sure your microphone and speakers are set up correctly and that none of the options that hinder audio transmission are checked.

Restart your device: Sometimes, restarting your device can fix some issues. This can clean up any temporary files or processes that are hindering audio transfer.

Contact your teacher or administrator: If you've tried the above and still can't fix the problem, we recommend that you contact your teacher or administrator and ask them about the sound of the live lesson. They may provide a more specific solution or conduct further troubleshooting.

In short, if you can't hear the teacher's voice in DingTalk live class, you can try the above solutions. If the problem persists, it is recommended to contact the teacher or administrator for more specific help.

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