If there is a pothole on the road that causes the vehicle to burst a tire, can I make a claim?

Mondo Cars Updated on 2024-01-31

In daily driving, we inevitably encounter potholes and uneven road surfaces. These conditions can sometimes lead to damage to the vehicle, such as a puncture or damage to the wheel. Faced with this situation, many car owners often feel helpless and don't know what to do. The purpose of this article is to provide clear guidance and advice to help you deal with and claim effectively when you encounter such issues.

Immediate response to potholesWhen encountering sudden potholes, the first thing for drivers is to stay calm. If the vehicle has been damaged, such as a burst tire or damaged wheels, you should take the following actions immediately:Turn on the double flashing lightsand make sure the vehicle is in a safe positionPlace a warning triangle, about 10 meters behind the vehicle, to alert passing vehiclesPreserve the evidenceand, if possible, photograph the scene of the accident and the damaged part of the vehicleExport dash cam datain order to be used as evidence for ex post facto claims

Emergency measures in the event of damage to a vehicleAs soon as the vehicle is damaged, you should do the following:Call for rescue services。Most insurance companies offer roadside assistance services that can help you tow your vehicle to the nearest workshopCall the police。In the event of such an incident on a municipal road, call 110;On the highway, dial 122Contact your insurance company。Although such accidents should not be resolved directly by the insurance company, it is still necessary to report the incidentCall the public**(e.g. 12345) and complain directly to the road maintenance department

Initiate the accountability claim processOnce your vehicle is damaged, you should take immediate action to initiate the claim process. This includes:Gather evidence。This includes road conditions, vehicle damage conditions, and conditionsKeep invoices and lists for repairs。These documents are essential for claims after the factWait for a response from the relevant departments。Generally, within a week, the relevant department will take the initiative to contact youConclusionIn the face of damage to the vehicle caused by poor road conditions, as a car owner, you have every right and avenue to make a reasonable claim. The key is to stay calm, take the right contingency measures quickly, and effectively collect and preserve the evidence needed for the claim. By taking these measures, you can not only ensure that your rights and interests are upheld, but also promote the importance of public safety in the road maintenance sector. 100 help plan

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