Recently, a man was dissatisfied with the flight delay and showed his identity as an Internet celebrity to defend his rights. It is reported that the man has 2.8 million followers on social **, claiming that his junior brother is an Internet celebrity "bottom hot child" with more than 10 million followers. In this regard, the Internet celebrity "Hot Boy at the Bottom" issued a statement, saying that he and the man had never met and had nothing to do with it. (The Paper, December 18).
Passengers can defend their rights against flight delays. Even if it is affected by uncontrollable factors such as weather, airlines should take proactive measures, such as arranging refunds and providing compensation, to meet the reasonable and legitimate needs of passengers as much as possible. Therefore, there is no problem for men to defend their rights.
However, the peculiarity of the matter lies in the way of rights protection - the man shows his identity as an Internet celebrity, and even does not hesitate to pull the "junior brother" with tens of millions of followers into the water, and uses his influence to put pressure on the airline, so as to better put forward personal demands. It can be said that what he wants is "special care" and more self-interested special treatment, but this practice has infringed on the rights and interests of others and has a negative impact on society.
Reasonable becomes unreasonable, rights protection becomes infringement, and "special care" has the flavor of privilege - most of the passengers who need special care are the elderly, weak, sick, disabled, pregnant and other people, why does the man use fame and influence to seize resources?
It is true that Internet celebrities bring their own popularity and traffic, and there are now many Internet celebrities who rely on their own abilities to assist the public in defending their rights, but it is really a bit whimsical to really want to get special treatment just by virtue of one identity. When a man talks about his identity as an Internet celebrity, he has even damaged his reputation, and his work may also be affected. At the end of the day, influencer status does not give anyone the power to test the law and the opportunity to claim privileges.
Influencers have no privileges, and they don't care about influencers before the law. This also reminds that the more influential the public figure, the more vigilant and introspective about his influence. It should be noted that while expanding the volume of rights protection, it may also bring false information into the public eye and accept harsh scrutinyIf there is a deliberate attempt to misrepresent or exploit the emotions of netizens, the cost may have already been marked when the step is taken. Since the waist card of influence is hung up, we must come up with something truly valuable for people to enjoy, and no one can go astray and act mischief for the sake of traffic and benefits.
It should be noted that the online transmission ** is short, and many details are not clear. For example, there is a clear discrepancy between the man's mention that "the plane could not take off due to personal circumstances" and the weather reasons explained by the airlineWhat was the negotiation process between the two parties?The flight was delayed for 5 hours, did the man talk about his identity as an Internet celebrity from the beginning?
Under normal circumstances, people will seek normal channels to protect their rights, but the question is, can this road be successfully followed?Internet celebrities still have an influential identity to help them defend their rights, but what about ordinary people?The pressure type of rights protection is deformed, but the problem behind it is very real - there is no way to communicate and protect rights, which will only make emotions blindly amplified and distorted, causing many people to act irrationally.
To solve the problem of rights protection, there should be more ways than difficulties, such as airlines notifying flights of delays or cancellations in advance, so that consumers can know what to expect;The relevant departments ensure that the feedback channels are timely and unimpeded, so that every tiny question can be heard. All in all, rational rights protection requires not only reasonable expression by passengers, but also responsibility of all parties to jointly provide a better service experience. (Zhengguan commentator Han Jing).
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Co-ordinator: Chen Ruosong.
Editor: Ren Sining.