As the saying goes: Illness comes from the mouth, and disaster comes from the mouth. In the workplace, people who can't manage their own mouths well will definitely offend many colleagues, make their interpersonal relationships worse and worse, and even be excluded or isolated.
Have you said the following 5 words that are most likely to offend colleagues?
Don't just say, "I don't know!".”
When a colleague asks you a question, don't just say, "I don't know!", even if you really don't knowBecause this kind of answer without any explanation not only makes people think that you are indifferent, but also allows the other party to guess you, knowing but deliberately not saying it. No one likes to be rejected in one bite, because it is very shameful, so doing so will offend colleagues.
The right thing to do: Try to give an answer, even if the answer is not necessarily correct, you can explain to a colleague that you are not sure, or if possible, it is better to look for the answer with a colleague than to just throw a cold word.
Don't say, "It's not my job." ”
When a colleague asks you to do a job, even if it's not your job, don't just open your mouth and say, "It's not my job." "This will make you look calculated, and if a colleague doesn't know the scope of your work, they will guess that you are shirking your responsibilities and therefore offending the other party.
Correct approach: If you can do it yourself, you can help if you are not busy with work, and explain to your colleagues whose job it is before doing itIf it is inconvenient to help, he euphemistically expresses that other colleagues are responsible, and he is "more than enough but not enough".
Don't say, "You're too simple. ”
At work, we will inevitably have different views from those of our colleagues, so remember not to say, "You are too simple." You must know that this sentence is extremely lethal, no less than "You are so stupid!"."This level of hurt, and how can a colleague not hold a grudge when he hears that he is being belittled?
The correct approach: first patiently listen to the views of colleagues, do not indicate whether they agree or not, and then humbly say: "I have a different plan, say it and listen to it, let's discuss which one is better." If the other party is really stubborn and does not accept it, and do not hurt others, you can use a "third party" to adjudicate.
Don't accuse, "You don't understand. ”
In work communication, even if your colleagues don't understand what you mean and insist on your own opinions, don't blame them on the spot and say, "You don't understand." "It's going to make you look self-righteous. In addition, no matter who is right or wrong, such a demeaning approach to others hurts self-esteem and is easy to offend people.
The right thing to do: Try to understand the other person's meaning first, maybe the other person's point of view is more original. In the end, even if your point of view is better, be patient and say, "Let's take a good look at this question and see what our differences are." ”
Don't just say, "You're wrong." ”
Everyone makes mistakes at work, but you must never say directly when others are wrong, "You are wrong." "This will definitely offend people, because the biggest weakness of human nature is that you can't listen to the truth, criticize others in person, and say that it's bad to hear is not emotionally intelligent.
The right thing to do: first make the other party realize their mistakes by making suggestions + reasoning. If not, come up with a factual basis to help the other party find the cause of the error. Speaking with facts in this way is far more convincing than verbal speech, and it does not offend people.
In the workplace, speaking is definitely a science. In the same way, different people say that they express it in different ways, and the communication effect and the degree of acceptance are completely different. Therefore, if you want to manage your popularity at work, you must avoid workplace taboos and don't say the above 5 words that offend your colleagues.
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