The struggle does not close, and the accumulation of strength is another spring. During the Spring Festival holiday, when thousands of families were reunited, BAIC Group had such a group of strivers, who stuck to their posts with full enthusiasm and escorted users with warm services for the Spring Festival.
The Beijing Automobile Swap Station does not close to escort the elder brother of the capital.
The battery swap station is open 24 hours a day during the Spring Festival, which is very convenient for our brother. Taxi driver Shi Dongzhu said. BAIC Motor provides operational support for the "Warm Way Home" of the Capital Taxi Spring Festival Love Activity, and a total of 36 battery swap stations in Beijing will not close and provide 24-hour service during the Spring Festival. In addition, it also deployed business backbones to set up a winter service support special combat team, established an emergency response mechanism, and quickly responded to the problems and demands of the elder brother. In order to ensure the rapid satisfaction of the demand for winter accessories, BAIC Motor has established a rapid response channel for accessories to ensure the rapid development of taxi accessories, comprehensively ensure the smooth winter of taxis, and contribute to the transportation of the people of the city.
JiHu offline stores do not close, and butler service guards worry-free travel
ARCFOX Motors has always adhered to the user-centric approach to providing the ultimate service, practicing the "five hearts" service concept of "car peace of mind, intimate service, assured maintenance, caring and warm-hearted, and concentric all the way", and taking care of every car owner with no worries. During this year's Spring Festival, JiHu 65 cities, more than 100 stores and official live broadcast rooms across the country will not close during the Spring Festival, and the after-sales service system will be on call 24 hours a day to accompany customers for the New Year with the ultimate experience and service.
From Chinese New Year's Eve to the third day of the Lunar New Year, there are about 200 after-sales personnel on duty every day, providing after-sales service for a total of 172 customers. In order to meet the needs of customers for car purchase consultation, about 200 sales staff are on duty in JiHu offline stores every day, receiving more than 2,600 customers in total. A total of 144 live broadcasts were broadcast in online stores, with a cumulative number of 400,000.
To ensure the "continuous chain" of Spring Festival logistics, Beiqi Foton walks with cardholders.
At the moment of the reunion of thousands of lights, there is a group of people who silently stick to the 9.6 million square kilometers of transportation line, they are China's freight drivers, with their hard work to ensure the circulation of materials across the country. In the rear, Beiqi Foton is committed to providing warm services for drivers, building a solid guarantee for them, and ensuring the safe transportation of tens of millions of truck drivers.
Foton Auman and Xiangling business provide customers with free door-to-door maintenance activities to ensure that the goods are delivered on time during the Spring Festival; The service station not only provides free maintenance, outing, trailer, dumping and other services, but also prepares steaming dumplings and glutinous rice balls for cardholders who are struggling on the front line, so that cardholders in a foreign land can feel a different kind of warmth. At the same time, Auman service stations also provide free temporary rest places for cardholders, and the station is on duty 24 hours a day to ensure that cardholders can get timely help in case of emergencies.
The start determines the whole process, and the beginning leads the overall situation. On the new journey of struggle, BAIC people set the tone for 2024 with the attitude of "starting is running, and starting is sprinting", providing better products and services for the majority of users, and making greater contributions to the economic development of the capital.
Beijing Business Daily reporter Liu Yang.