In today's society, the problem of communication between people is becoming more and more prominent. Many times, we find that the communication with others is not smooth, and there is a situation of "you can't understand me, I can't understand you". To solve this problem, we need to introduce an important tool - the communication window.
Communication Windows is an effective communication model that helps us better understand and improve communication. This model divides communication into four parts: the open zone, the hidden zone, the blind zone, and the unknown zone. By understanding the characteristics and roles of these four areas, we can better grasp communication skills and improve communication effectiveness.
First of all, the open zone is information that we and others know. This information is something we can easily share in our communications and is the basis for building trust and consensus. In order to expand the open zone, we need to actively share our own thoughts and feelings, but we also need to listen to the perspectives and experiences of others. In this way, we can get to know each other better and enhance interaction and understanding.
However, there are also hidden and blind areas in communication. The secret zone is information that we know but others don't know, and the blind zone is information that others know but we don't know. In order to narrow the hidden and blind areas, we need to be brave enough to ask questions and express our doubts. By asking questions, we can better understand the perspectives and experiences of others; By expressing doubts, we can reveal our own incomprehension and confusion.
In addition to the open, hidden, and blind zones, there is also an unknown zone, an area of information that neither we nor others know. In order to explore the unknown, we need to keep an open mind and curiosity, willing to try new things and perspectives. By exploring the unknown, we can expand our cognitive boundaries and increase our understanding and cognition of each other.
By using the Communication Window, we can better understand each other's perspectives and feelings, which can lead to better communication. In the process of communication, we need to expand the open zone, narrow the hidden zone and blind zone, and bravely explore the unknown zone. Through efforts like this, we can build deeper connections and understandings that can solve the "you can't understand me, I can't understand you" problem.
In order to make better use of the communication window, we need to follow some key principles. First and foremost, be honest and transparent, and don't hide your thoughts and feelings. Second, respect the views and experiences of others and don't interrupt or criticize them easily. Also, be good at listening and asking questions to understand the needs and ideas of others. Finally, keep an open mind and curiosity to try new things and perspectives.
In addition to communication between individuals, communication windows can also be applied to communication and team building within an organization. In organizations, there are often information asymmetries and cognitive differences between different departments and members, leading to communication and collaboration problems. By using the Communication Window, organizations can better understand each other's needs and expectations and build a closer working relationship.
In conclusion, the communication problem revealed in "Cognitive Disruption" is a pervasive phenomenon. By using the communication window, we can better understand each other's perspectives and feelings, and solve the problem of "you can't understand me, I can't understand you". At the individual and organizational level, we need to follow the principles of sincerity, respect, listening, and openness to constantly expand the open zone, narrow the hidden and blind zones, and explore the unknown. Only in this way can we build deeper connections and understandings for a better future.
Edit: Ancient style.