Frequently asked questions about eBay overseas warehouse

Mondo Health Updated on 2024-02-01

1. How do you see the indicators of ebay overseas warehouses?

Sellers can view the overseas warehouse standard module in Seller Central, and the report is updated every Wednesday.

2. How is the timely delivery rate of eBay overseas warehouse products calculated?

If the order processing time and the promised arrival time set by the seller at the time of listing are less than 5 days, such as 1 day for order processing and 3 days for EDD, the seller needs to deliver the item within 4 working days after the buyer pays to meet the buyer's expectations, otherwise it will be a non-compliant transaction; Otherwise, the item needs to be delivered 5 days after payment by the buyer.

3. Does eBay have to ship orders placed on the same day?

For example, if you are a seller in the United States and place an order before 14:00 MST, you need to get a pickup scan before 23:59 the next day; For transactions paid after 2 p.m., a pick-up scan must be obtained by 23:59 on the third day.

4. Is ebay's overseas warehouse a service that must be tracked throughout the process?

This is not necessarily, but it is recommended that everyone should provide it through, so as to ensure that eBay can read the delivery information of the item and improve the buyer experience.

5. Can eBay overseas warehouses upload the logistics tracking number of third-party overseas warehouses?

No, the seller must upload the tracking number provided by the last-mile carrier, and the tracking number generated by the third-party overseas warehouse itself is not allowed to be uploaded.

6. What should I do if the logistics indicators are not up to standard when using eBay overseas warehouse?

As a result, the logistics of eBay sellers are not up to standard, the most important thing is that there are illegal operations, or the logistics delivery is relatively slow.

eBay overseas warehouse

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