How can a luxury bag bought for 81 yuan be a fake?In Hangzhou, Zhejiang, in order to celebrate his wife's successful childbirth, a young man did not hesitate to spend 81 yuan to buy luxury bags for his wife as a gift, but after receiving the goods, he thought it was a fake and claimed three times the compensation from the store
Soon after Mr. Lu and his wife got married, his wife gave birth to a son for Mr. Lui, and in order to celebrate his wife's successful birth and make his wife happy, Mr. Lu prepared to give his wife a mysterious gift.
It is said that "package" cures all diseases, and big package cures serious diseases, not to mention that there is this happy event in my family, I must buy a bag for my wife, and my wife will be very happy.
Just do it, Mr. Lu contacted the merchants who sold the bags through various channels, but they all retreated because of **. In the end, Mr. Lu decided to choose a bag online to give to his wife.
After thinking about it, Mr. Lu determined that a sales volume is also good sales of Givenchy bags, no matter from the point of view of ** or sales, the sales data of this store are good, and more importantly, the bag in the photo of Mr. Lu who has used the discount coupon only costs 81 yuan!
So, after Mr. Lu briefly communicated with the customer service, he placed an order. Thinking that in the future, his wife can go shopping with luxury goods on her back, and the children's diapers and other things can also be put down, Mr. Lu feels that his wife will definitely be able to feel this heart.
But after receiving the goods, Mr. Lu opened the package with joy and found that as a luxury product, this bag did not even have a beautiful packaging and invoice. If you give this to your wife, how can you prove your intentions?If he thinks it's a fake, then his face is on the **?
So Mr. Lu immediately contacted the buyer and asked the merchant to send the package over, but he didn't expect the customer service attitude to be very poor. This made the man doubt the authenticity of the bag, so he immediately sent the bag to the counter for inspection, and the staff at the counter said that there was no inspection service in the store, but it was certain that Mr. Lu's bag had never been seen by himself, and the counter had never sold it.
This made Mr. Lu angry, how could the luxury goods he had managed to buy with great difficulty be fakes?If you let your wife know that she will send fakes on such a commemorative day, how can she raise her head at home in the future?So Mr. Lu immediately contacted the platform and asked for an explanation for this matter.
As a buyer, he said that he did not mark it as ** when he sold this bag, nor did he write it on the sales page, and normal people know that how can 80 yuan buy luxury goods?
But Mr. Lu didn't think so, so he contacted the platform's Xiao Er, who told Mr. Lu that the merchant said that the bag was actually a giveaway. This makes Mr. Lu even more entangled, why did he buy a gift from someone else?
Mr. Lu believes that since it is sold in a specialty store, the quality of the product should be guaranteed. And it's close to 100 yuan, and it's a lot.,I bought it after careful consideration.,I originally planned to give it to my wife as a gift.,I didn't expect it to be a fake.,How can I stand it?
In a fit of rage, Mr. Lu demanded that he compensate himself in accordance with the provisions of the "Consumer Law" to refund one and compensate three, otherwise he would never give up on this matter.
According to Article 55 of the "Consumer Rights and Interests Protection**", if a business operator commits fraud in providing goods or services, it shall, at the request of the consumer, increase the compensation for the losses suffered, and the amount of the increased compensation shall be three times the price of the goods purchased by the consumer or the cost of the service received by the consumer;Where the amount of increased compensation is less than 500 RMB, it is 500 RMB. Where the law provides otherwise, follow those provisions.
Of course, if the merchant infringes on intellectual property rights, the consumer can file an administrative complaint with the administrative department for industry and commerce, or directly go to the court to file a lawsuit, and if the circumstances are serious, they should bear criminal liability. According to Article 213 of the Criminal Law, without the permission of the owner of the registered trademark, the use of a trademark identical to the registered trademark on the same kind of goods or services, if the circumstances are serious, shall be sentenced to fixed-term imprisonment of not more than three years and/or a fine;where the circumstances are especially serious, a sentence of between 3 and 10 years imprisonment and a concurrent fine is to be given.
Three meals a day, online and offline, we are all consumers. Nowadays, online shopping has become one of the main channels for everyone's consumption, although online shopping is convenient, some unscrupulous merchants have repeatedly expanded the leverage effect in order to sell sales, exaggerated product performance, and deliberately covered up product defects, resulting in misinterpretation by sellers.
Netizens also have different opinions on Mr. Lu's claim: some people believe that as long as the merchant sells fake goods, then he should bear the corresponding responsibility. However, some people believe that Mr. Lu, as a normal adult, knows that luxury bags cannot be bought for 100 yuan, because too low should be alarmed, and he himself has not fully considered this.
The author believes that when shopping online, the problem of fakes has been common for a long time. Many "pies" are "traps", don't distinguish the real from the fake with the trend of "seeing flowers in the fog". Overall, this incident has raised concerns about the problem of counterfeit goods and consumer rights in online shopping. Although the relevant authorities should strengthen supervision, consumers' awareness of self-protection and knowledge are equally important, and only by cooperating with each other can similar problems be effectively prevented and solved.
In the end, under the coordination of the platform, the two parties reached an agreement, and the merchant paid Mr. Lu three times the price of the bag. What do you think about this, dear reader?