Weibo "Wuhan Railway" issued a travel announcement in freezing rain and snow. The full text is as follows:
1. Freezing rain and snow have caused many trains to be suspended. Recently, freezing rain and heavy snow have fallen in all areas along the line of China Railway Wuhan Bureau Group, resulting in poor icing and conductivity of the railway catenary, inflexible icing conversion of turnouts, and reduced speed of snow-covered trains on the line. After the train speed is reduced, the utilization rate of EMUs is seriously reduced, and the number of round-trip trains is greatly reduced. To this end, the railway department has taken measures such as stopping sports trains to ensure the safety of passengers.
Second, take multiple measures to deal with low temperature and severe cold. First, the major stations mobilized more than 3,000 de-icing and snow-clearing personnel from various railway units in the station area to clean more than 4,000 groups of turnout snow day and night, but the snow was quickly frozen after being swept away in low temperature and freezing weather, and after repeated cleaning, the phenomenon of switch icing in freezing rain was still serious. At the same time, 48 diesel locomotives were arranged to be on standby at any time, do a good job of emergency traction, and de-ice the catenary hot slip every day, but the phenomenon of icing in continuous low temperature and severe cold weather continued. Second, each station will publish the information on train transportation and delays in a timely manner, and increase the refund and change ticket window to facilitate the refund and change of passengers; More than 1,000 blankets are prepared on the bullet train or ordinary speed train on duty, which are used by key passengers such as the elderly, children, sick, disabled, and pregnant on the way, and baby warmers and chargers are provided for passengers to use. Along the way, tens of thousands of pieces of instant noodles, mineral water, ham sausages and other emergency foods are prepared at the stations to meet the needs of the delayed train at any time.
3. Please do not rush to the train station. Passengers are requested to pay close attention to information such as train suspension and delay through China Railway 12306** or APP, the official Weibo of each railway station and other channels in a timely manner, and purchase tickets or apply for refunds and changes through 12306 as much as possible. Passengers who purchase tickets at the station will also be refunded or changed on the railway 12306** or APP; 12306** or the app shows no tickets, and the station window also shows no tickets. Please do not rush to the station to buy tickets and wait for the train to avoid congestion at the station and ensure safe and orderly travel.
The railway department has arranged sufficient manpower, taken multiple measures to strive to do a good job in passenger travel services, and prepared a large number of undercarriages, arranged for passengers, and went online at any time to supplement the capacity when conditions are met. The railway department apologizes for the inconvenience caused to passengers due to the delay and suspension of trains.