In the sound of firecrackers, the spring breeze sends warmth into Tusu. In order to better serve tourists, Lijiang City has set up more than 50 cultural and tourism volunteer service stations in Lijiang Old Town, Yulong Snow Mountain, Lugu Lake, Dongba Valley, Lijiang High-speed Railway Station, Lijiang Lugu Lake Airport and other scenic spots, transportation hubs and other places, which are equipped with drinking water, first-aid medicines, scenic spot albums and other items for tourists to access; Lijiang's cultural tourism volunteers also came to major scenic spots and transportation hubs to provide volunteer services according to the needs of tourists, which became a beautiful scenery in Lijiang during this year's Spring Festival holiday.
The cultural tourism volunteers of Lijiang Old Town thoughtfully marked the bus routes, scenic route maps, etc. on the map, and marked the location of cultural activities in the ancient city, and presented such tourist brochures to tourists, so that tourists can quickly understand the situation of the ancient city. "It's great for volunteers to volunteer during the holidays, and they are attentive and enthusiastic! "It is the beautiful scenery in the ancient city" The praise and affirmation of the tourists is the most beautiful medal for volunteers.
At about 13 o'clock on February 14, Ma Jiashuang, a young cultural tourism volunteer serving at the Yulong Snow Mountain site in Lijiang, found a tourist looking around in a wheelchair with an anxious expression. After patient inquiry, it turned out that the tourist came to Lijiang from Luoyang to play, but he was separated from his family, his mobile phone was out of battery, and he couldn't remember his ID number and family**. Ma Jiashuang calmed the emotions of the tourists, and at the same time hurriedly helped contact the police to recount the incident, and accompanied the tourists to the police booth to wait for the arrival of their relatives. Eventually, with the help of the police, the tourist was able to find his family. Coincidentally, on the same day, a lady from Yan'an, Shaanxi Province was separated from her family and lost her backpack, and cultural tourism volunteers helped her find the lost backpack and accompany the elderly to wait for their family. Disinfect and bandage injured tourists, guide vehicles from other places, and help passers-by pick up lost items......As long as they can see and do their best, the lovely cultural tourism volunteers take the initiative to help, and warm every tourist around them with their love and patience.
During the Spring Festival, a total of 145 cultural and tourism volunteers in Lijiang Dongbagu Scenic Area provided convenient and effective volunteer services such as civilized guidance, order maintenance, traffic guidance, and information inquiry for tourists in the scenic spot, with a total of more than 10,000 people served, which was widely recognized and praised. Cultural tourism volunteers interpret the responsibilities and responsibilities of Lijiang cultural tourism volunteers with full enthusiasm and hard work, and contribute to the creation of a civilized, safe, warm and orderly holiday tourism environment.
Lijiang Lugu Lake Scenic Area carried out the protection of the mother lake and the hotel safety production activities during the Spring Festival, and the volunteers became environmental protection guards, actively participated in environmental protection public welfare activities, investigated environmental protection problems, and publicized environmental protection knowledge. Gathering sand into a tower, volunteers used actions to call on tourists to travel in a civilized manner, care for the environment, and jointly protect our mother lake, Lugu Lake.
Since February 9, Lijiang Luguhu Airport has organized 15 cultural and tourism volunteers every day, set up 3 fixed volunteer service points and 1 mobile volunteer service team to provide passengers with services such as flight consultation, special passenger assistance, tourism consultation, and ground transportation consultation. The "Asha Band" participating in the volunteer service provided a total of 4 performances for passengers waiting at the airport, and carried out a variety of interactive activities such as band accompaniment and musical instrument experience for ** enthusiast passengers. The "100 people dance" activity of national unity has attracted many tourists to participate and enriched their travel experience. The volunteers also organized 4 singing and dancing activities of Mosuo armor, which widely promoted the participation and interaction of passengers waiting for the flight and demonstrated the unique ethnic customs of Lijiang.
It is reported that in order to effectively improve the level of volunteer service and ensure the travel experience of tourists, the cultural and tourism volunteers of Lijiang High-speed Railway Station insisted on providing services during the holiday, fixed-point, timed, fixed-person, and fixed-responsibility, and implemented the volunteer service of the volunteer service site to track the effectiveness of the whole process.
From the ancient city to the snow-capped mountains, from the airport to the high-speed rail station, the cultural tourism volunteers of Lijiang City warm every tourist with their practical actions and guide the new trend of Lijiang tourism with practical actions.