During the Chinese New Year, I didn't want to complain, so I didn't want to add blockage to myself and blockage everyone. However, because some people have already been blocked, if you don't spit it out, your heart will be even more blocked, and it is estimated that more people will be blocked!
This year's Spring Festival is indeed a good day for dragons to travel the world. The heavens are beautiful, the rivers and mountains of the motherland are full of spring and scenery, and the whole country celebrates, which is suitable for interpretation or a family rushing forward, or youth as a companion to return to the hometown, or a million heroes crossing the river, or stepping all over the green mountains People are not old, the scenery is unique here, or intoxicated and do not know the good situation of return.
However, the large flow of hundreds of millions of people, especially the popularity of tourist attractions, has appeared a lot of inappropriate and discordant scenes: the usual congestion on the highway for several hours, some car owners are hungry and difficult to buy food, and there is an embarrassing dilemma that a flight ticket in Hainan and other places is difficult to find and 20,000 tickets are fried online, which is a traffic jam on the road and a jam on the road. Undoubtedly, this is due to the lack of foresight and preparation of the local authorities.
And the other kind of blockage is more serious, which is psychological blockage, emotional blockage. First look at Ms. Henan Tian's family of five to travel to Lijiang, Yunnan Province, a total of 17,000 yuan to report a tour group, for fear of forced consumption, in the group repeatedly confirmed with the person in charge of the travel agency, the reply is: "There is absolutely no forced consumption link." However, the day after Ms. Tian's family arrived in Lijiang, the tour guide asked the driver to take the tour group to a local jade shop, only to be driven off the bus because they had not bought 50,000 bracelets, and were forced to cancel the trip in a hurry. Afterwards, the more Ms. Tian thought about it, the more angry she became, and she complained to the travel agency and the local cultural and tourism bureau about the matter.
I thought that they would seek justice for themselves, but I didn't expect the response I was waiting for in the end: "The tour guide is picking up the group now, and I don't have time to apologize in person." "Until I returned to my hometown in Zhengzhou, the matter was still not dealt with. The final response given by the Bureau of Culture and Tourism was: "We will contact you as soon as there is a result." ”
Coincidentally. At 8:59 on February 17, Fu Yuanhui, a famous swimmer of the national team, posted a blog in Changbai Mountain for help: We chartered a car and now we are being blackmailed, and we will add money to buy tickets halfway; We don't agree, what should I do if he doesn't drive, should I call the police! Multiple comments were posted, saying, "The driver wanted to leave us halfway on the highway", "He didn't know who I was", "On the way to Xueling to pull the plow". And under the help blog post @Changbaishan's official Weibo account.
This matter attracted the attention of netizens, and Fu Yuanhui's request for help blog post and Jilin Cultural Tourism were on the Weibo hot search list.
At 10:56 on February 17, Fu Yuanhui deleted the above blog post for help and posted again: Thank you netizens for your concern, the Jilin cultural and tourism department has intervened as soon as possible, and the problem has been solved, thank you.
The incident has been successfully dealt with on the surface, but let's take a look at Fu Yuanhui's special identity: the World Championships champion, which is different from ordinary athletes, she is still an entertainment star who has spoken about cross talk on the Spring Festival Gala, and her sentence "The power of the wilderness" is still a hot word on the Internet. Therefore, many netizens questioned: If it weren't for Fu Yuanhui, or rather, Fu Yuanhui was blocked and blackmailed, what would ordinary people do? Moreover, from the first time she asked for help on Weibo to the time she deleted her thanks, there was at least nearly two hours in between! Changbai Mountain is not in front of the village and behind the store, parking the car on the road in Changbai Mountain, it is vicious to make people, especially a woman, increase the price, which can't help but remind people of the familiar Northeast bandit mountain carving before the liberation on TV, I didn't expect that in today's Linhai Snow Field, in broad daylight, there is a blatant blockade of the road to ask for money! If it is an ordinary person, the Internet should not be used, shouting every day does not work, it is estimated that no one pays attention to no one cares, maybe they will be driven out of the car like the Lijiang tour guide, and the north wind is whistling in the ice and snow and does not blow the disease! It is estimated that if you complain about the cultural and tourism department, will it be much better than Lijiang?
Speaking of Lijiang, I have a deep, gloomy and even painful memory. 8 years ago that summer vacation, I specially two couples took their son to Lijiang to play, in our side to sign up for a group, to Yunnan became a local tour guide reception, as soon as the plane off, it felt very chaotic, a bunch of people crowded together, like the old society on TV one by one to verify that they are receiving relief food, it turned out that our group is a patchwork group from all over the country. Later, an old van came, towed to a dilapidated hotel, and started a 5-day disgusting journey:
Every morning before dawn, one day I remember that I asked to get up at 4 o'clock in the morning, and I went around and around at night, and I didn't enter the hostel until after 11 o'clock at night, and the place was often very remote. Later, I thought: I should make the best use of these rooms due to the time difference, and leave the rest of the time for another group of tourists.
The tour guide was a young man of about 30 years old with glasses, his face was tense, shopping was indispensable everywhere he went, and he said very harshly, like a reprimand to a group of prisoners, accusing them of not buying anything, saying: "Look who didn't take out their wallets!" "It's humiliating.
Because of the exhaustion of running for death from going out early and returning late for days, his son was sick and could not move while lying down.
The most terrible thing is the trip to Lijiang, which changed to a local short, ** black person, who came up with a fierce look and even threatened words, but also said: "If you have an opinion, get off now!" Who can beat me in a fight? Everyone was silent, and when the son interjected, the boss scolded him unhappily.
Later, I learned that a young couple in the same group in the car went on a wedding trip, and the woman was so frightened that she cried in the guest room at night, saying that she was afraid of being locked up in a dark room.
Because the tour guide always blamed everyone for shopping too little, a Wuhan couple who were traveling with them couldn't look past it, and they were afraid that everyone would be offended, so they generously bought a jade worth tens of thousands of yuan. Later, when I returned to the local area, I also spent a lot of time trying to complain everywhere, but I was fooled and delayed, and there was even a woman who spoke a strange Mandarin to slowly swallow and cope, and later, I kept complaining, and finally returned the goods I was forced to buy for a few hundred yuan, and signed a confidentiality agreement: I was not allowed to publicize the matter to the outside world. But in fact, I was not convinced by the result, and I was very helpless. spent five or six thousand yuan to waste a week, and made his son sick, and the family was troubled.
Later, I kept seeing people complaining from the Internet that Yunnan tourism was forced to shop, and for a while the local area made great efforts to rectify it, but I didn't expect that now I would encounter this kind of black tour guide! According to Ms. Tian's recollection, other tourists in the tour group have consumed, the largest one has consumed more than 200,000 yuan, and the whole car consumption is more than 800,000 yuan. My God, more than 800,000, discerning people don't have to think about what a sky-high number this commission will be!
What's even more puzzling and even infuriating is that the victim complained to the local cultural and tourism department, and would actually use "the tour guide has no time to apologize" and other ridiculous words to perfunctory and even delay, is this treating tourists as God or Tang monk meat? Is it doing tai chi?
Recently, the cultural tourism propaganda war in various places can be said to have reached the point of fierce competition. Yunnan's "South of the Colorful Clouds" promotional film and Jilin's "Long White Snow, Snowy Adventure" promotional film have done their homework and tried their best, and even did not hesitate to invite Dong Yuhui to come out to perform the Jilin special, but no matter how fanciful it is, cultural tourism ultimately depends on service quality and tourist satisfaction to compete, I remember that the Lijiang tour guide sent an evaluation form to us before the end of the trip to ask us to score, but he was bluffed who dared to tell the truth?
Therefore, I advise the Lijiang cultural and tourism department to hurry up and say: apologize! Not only the tour guide should say, but you supervisors can also say that because you have the responsibility to defend the land, you should perform your duties with the people's salary, otherwise it will be dereliction of duty, and it may even be connivance and cover-up! I also hope to rectify the relevant responsible persons and competent departments, because judging from the comments of netizens: This is not a case, it is not accidental, only a surgical operation to eliminate the accumulated defects can it be possible to establish a good image of Yunnan cultural tourism!
At the same time, I also hope that Jilin Cultural Tourism will think about it: have you done your job properly? Have you ever had a similar complaint on a daily basis? Did you check it out seriously? Or is it because Fu Yuanhui is too famous today, so he has to deal with it properly as soon as possible?
Even CCTV asked: Fu Yuanhui has a celebrity effect, what should ordinary people do?
Moreover, according to the latest results of the handling of Fu Yuanhui released by Jilin Cultural Tourism: the perpetrator was fined 30,000 yuan for illegal operation.
What about their extortion?