In Changbai Mountain, Jilin, swimming champion Fu Yuanhui encountered an unpleasant experience. On February 17, she was blackmailed by a chartered bus driver while playing. In desperation, she chose to publicly ask for help. It is gratifying to see that Jilin quickly demonstrated its determination and speed to solve the problem. In less than two hours, the issue was properly resolved. Fu Yuanhui praised Jilin's processing speed and attitude, and said that he would choose Northeast China as a tourist destination next time.
Official report: The chartered driver is operating illegally, and he will be fined 30,000 yuan.
Immediately after the incident broke out, the Jilin side paid great attention. The problems faced by Fu Yuanhui were not only solved in a short period of time, but the relevant departments also quickly intervened in the investigation.
After investigation, the driver was not only involved in fare increase and extortion, but also suspected of illegal operation and unlicensed operation. According to the relevant regulations, an administrative penalty of up to 30,000 yuan was imposed. This is not the first time he has engaged in such illegal acts, and this time he finally met a tough opponent and reaped the consequences. Not only did he work in vain, but he also lost the means to earn a living because of it.
The local government strictly cracks down on illegal activities, protects the rights and interests of tourists, and ensures a safe and orderly tourism environment.
CCTV asked: What if (the blackmailed person) is not Fu Yuanhui?
As soon as the incident occurred, it aroused widespread concern from all walks of life. The Jilin side has shown commendable speed and attitude in handling the matter, quickly and efficiently, and severely punished those responsible. Although they emphasized the importance of protecting the rights and interests of every tourist, it is undeniable that Fu Yuanhui's special status as a public figure may have affected the rapid response and handling of the incident to a certain extent.
Therefore, after the incident was handled, CCTV also paid attention to the matter and issued a soul question: If it weren't for Fu Yuanhui, could it be dealt with so quickly?
And issued three questions in a row: Who gave the driver this guts? Is this a case or a common phenomenon? Why can't the local ** take the initiative?
CCTV Rui commented that in the torrent of market economy, the "resource rice" model that relies on natural resources is no longer feasible. Businesses must win the market by providing quality products and services, as well as building a good reputation and credibility. Consumers know that they will choose those companies that are really doing well and vote with real actions.
Even Yunnan and Hainan were shouted: Look at it, learn more.
Jilin Province has high processing efficiency, fast speed and great intensity, which is in strong contrast with the two recent tourist hotspots. The same work is done, but the gap remains.
The first place is Yunnan
A family of five participated in the tour group, did not buy a bracelet worth 50,000 yuan, and was driven off the bus by the tour guide. The person concerned complained to the Bureau of Culture and Tourism, and the reply was: The tour guide is leading the group and has no time to apologize.
What is even more shocking is that although a few days have passed since the incident, and the parties have returned to Hebei after their trip to Yunnan, the results have not been announced for a long time. The official response said they were still investigating the specifics. However, it is surprising that it has been nearly 4 days since the incident, but the results of the investigation have still not come out, which is far from the speed of processing in Jilin.
The second place is Hainan.
Air tickets** skyrocketed, from 2,000 to 20,000, and it is still difficult to find a ticket. The owner of the new energy vehicle had no choice but to abandon the car and flee because he could not grab the ferry ticket. The owners who had boarded the boat queued for more than 20 hours. When renting a guesthouse, you are asked to keep the toilet clean. There was an incident in Haikou Port where a woman cut the queue and insulted others.
Netizens called on the cultural and tourism departments to strictly enforce the law, strengthen management, and improve services in the face of chaotic management and poor service of scenic spots, so as to enhance the experience of tourists.
Write to the last words.
CCTV's point of view is very pertinent, and the prosperity of tourism depends on people's trust and praise after all. The people's choice is the most direct feedback. Once one visitor is deceived, the other ten potential tourists will be apprehensive and choose to avoid it. Any unjust or untimely treatment will lead to an increase in wrongdoing. In the case of Zibo last summer and Erbin in winter, their practices are worth learning from other places. Only by treating every tourist with sincerity can we attract more people to come, which in turn will promote the prosperity of tourism and the economy.
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